When we arrived we were upgraded to the best and paid nothing more. The food was wonderful. We really enjoyed our time there. We stayed 7 days in this wonderful place. The place is fabuous and I would recommend it to anyone who wants to be pampered and fawned over. We loved it. The beds are very high quaility and the rooms are spacious, Service never fell short of rating a 10. We are American-Brazilian, so we expect the best and we got it. Be sure to take some of the tours offered by outside businesses. We may go back for Christmas. We hear the place rocks with with the spirit of the season during the holidays. You will not be sorry. Gramado does not disappoint.
We are thinking of moving to Gramado or Canela. The area and people are so inviting and friendly. We live in Ipanema, Brasil
- Serrano Hotel Gramado
