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Serrano Resort Convencoes & Spa – reviews, photos

4.0 of 5
Av Das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670, Brazil
Hotel amenities
Serrano Resort Convencoes & Spa
Professional photos
20 traveller photos
Ranked #1 of 22 hotels in Gramado
4.5 of 5 stars 78 Reviews
Travellers' Choice award winner Travellers' Choice™ 2012 Winner Luxury | Top 25 | Best Service
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78 reviews from our community

    Trip type
Traveller rating
    54
    17
    4
    1
    2
Date Rating
Rio de Janeiro, Brazil
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Both cozy and luxury!”
5 of 5 stars Reviewed 26 May 2008
1
person found this review helpful

I´ve been in Hotel Serrano twice. First time during a bussiness sales convention for 300 people which took place at Serrano Convention Pavilion during winter season.
Second during vacation with my parents.
Both experiences were delightfull.

Evenknowing that could temperatures are not expected in Brazil and mostr places dont offer heating, Serrano is a way to go! Rooms are extremely confortable, well equipped to provide you an excellent winter experience!

Breakfast excellet given to an excellent location of the restaurant ( lovely view of the mountains). Serrano has also free shuttle to Gramado´s downtown.

I trully recomend this hotel!

  • Stayed July 2005, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Beautifull City, Best Hotel!”
5 of 5 stars Reviewed 4 November 2007
2
people found this review helpful

We stayed there with family and the holyday decorations was superb!
Coral singers evrywhere in the city and the children loved the night shows at the lake.
Hotel is excelent in many ways! We loved it!

  • Liked — beautifully decored, european architeture
  • Stayed January 2007, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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A TripAdvisor Member
Ipanema Brazil formerly Oregon, USA
1 review
5 helpful votes 5 helpful votes
“treated like royalty”
5 of 5 stars Reviewed 27 June 2006
5
people found this review helpful

When we arrived we were upgraded to the best and paid nothing more. The food was wonderful. We really enjoyed our time there. We stayed 7 days in this wonderful place. The place is fabuous and I would recommend it to anyone who wants to be pampered and fawned over. We loved it. The beds are very high quaility and the rooms are spacious, Service never fell short of rating a 10. We are American-Brazilian, so we expect the best and we got it. Be sure to take some of the tours offered by outside businesses. We may go back for Christmas. We hear the place rocks with with the spirit of the season during the holidays. You will not be sorry. Gramado does not disappoint.

We are thinking of moving to Gramado or Canela. The area and people are so inviting and friendly. We live in Ipanema, Brasil

  • Stayed April 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Belo local para lua de mel.”
5 of 5 stars Reviewed 20 May 2012
Google Translation

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Maria, RS
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Serviço irresponsável!”
2 of 5 stars Reviewed 30 April 2012
9
people found this review helpful
Google Translation

  • Stayed April 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Serrano Resort Convencoes & Spa

  • Serrano Hotel Gramado
Address: Av Das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670, Brazil
Price range (per night):* INR12,038 - 27,196

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Serrano Resort Convencoes & Spa
Av Das Hortensias 1480
Gramado, State of Rio Grande do Sul 95670
Brazil
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