The hotel has everything you would expect, good amenities, decent pool area, beach access, etc. Though for the price you would expect a little more. The Internet access is 15 Real for 24 hours and the connection really crap. Using the safe in the room is another 2.50 Real a day. It kid of feels like you are taken for a ride. The breakfast is OK, though nothing to write home about. I would not rate this more than 3 stars. The hotel is located at the north of Ponta Negra. Actually about the last hotel with deck chairs on the beach. So it is quite a walk to the action and no bars or restaurants close by. You can enjoy the beach and use the local vendors rather than the hotel, so you pay 4 Real for a Caipirinhia, rather than 10 Real at the hotel. In fact, they do not make an effort to serve at the beach, unlike the vendors at the beach. So it servers them right to have less business.

We stayed at Rifoles for 10 days and loved it!!! It is located in probably the best spot in Natal with astonishing ocean views from every corner and at walking distance from shopping centers and movie theaters, plus in-house car rental. The rooms are cozy, well kept and nicely decorated. The restaurant features indoor and alfresco seating both with ocean views. The food is an exquisite combination of international cuisine with a "Nordestino" touch (exotic flavors from the North East of Brazil), very fresh!
It has live music and plenty of entertainment. Can't wait to go back!

We loved the place. The breakfast os great, you can enjoy the landscape, the beach, the birds singing...there are lots of foreign people and the hotel offers lots of activities in the pool...the place is great

In fact, as most travelers said, it is not a 5 star hotel. Rooms need maintenance and staff needs training. Internet is charged. Breakfast is ok but food in the pool bar is terrible. And overpriced! Despite all that, its location is perfect. At the end of Ponta Negra beach, few steps from the sea and near the best restaurants (Camarões, for instance, an excelent sea food restaurant is a 5 min walk from the hotel) and bars. In my opinion, it is worthwile since you manage to get a good rate. As we (my wife and 2 kids) paid around USD 130 for night through booking.com, we found it satisfactory.