I traveled with my wife and children. Excellent place. We stayed at Junior Suite which has a nice balcony with beatiful view to the ocean and integrated room for the children. It was very pleasant to stay at the beach in front of the hotel. The pools are wonderful. We loved the round hot tubs right beside the pools. Good eating options at the hotel (Japanese, French, pizza and buffet). Nice breakfast. Excellent location, not far away from a local handicraft fair and other restaurants.

Travelled with my wife to spend a week off during the Carnival in Natal, Brazil. We chose Ocean Palace Resort with breakfast & dinner included and we have had a positive experience. Our room at the 6th floor had a beautiful view to the sea and it was really pleasant to sleep hearing the sound of waves even with the air conditioning system working, leisure options met our expectations and the beach in front of the hotel was a kind of exclusive to the guests in such a great location. Pool and beach bar services were really nice specially because of the hotel staff (Alisson, Marcos) as well as dinners at the Japanese and French restaurants (the French restaurant has a wonderful piano player). Those restaurants count on a great wine cellar and the maitre/ sommelier (Fabio) suggestions were always good. There are only two improvement points: 1) only a single fixed option available to the dinner in each restaurant; 2) the breakfast was always a chaos due to the high number of people during the week of Carnival, but nothing that could disturb such a wonderful week.

I stayed there in Carnival and I only have good things to say. There is great yard with diverse pools and a private beach to the guests. I also enjoyed the diverse kind of cook that includes French cook, barbecue, pizzarie and international restaurant with a varied buffet that contains from seafood to pasta or meat. The dessert buffet makes anyone crazy with the delicious cakes,pies etc.... Also the location is excellent just 20 mins walking to the shops. You don't feel isolated there like in the most resorts.
I just advise people to stay in a luxurious appartment, you can get a balcony with the view to the ocean and it's larger than the standard one that has the view to the road with no balcony.

this hotel styles itself as a five star.

It has a number of nice pools, several of them jacuzzis and a pool bar where the stools are actually "under water". This area appears to be open 24/7
there is also a beach chair and parasol service on the beach (public)
However, there are a number of shortcomings not behoving a Five Star Hotel.
when we arrived around 3 AM the air conditioning in the room wasn't working - fixed only around 11AM when it was already really humid, and the door to the veranda did not open - that much about " ocean view" .
the boardwalk in front of our cabin had some lose planks with nails sticking out, something you do not really want when coming back from the beach bare-foot.
The Concierge desk is open only a limited number of hours per day and English is not their strong suit.
In a Five-star you would also expect a free tooth brush (if you forgot to bring one); here, at a nightly rate of more than $ 400 US, you have to buy one.

Overall:

not a bad hotel but a long way to go to be even a Four Star, let alone a Five