“Hotel Cristal is very good! if you are a 4 or 5 star hotel person don't stay here!”
After reading all the ugly review on this hotel I was not sure what I would encounter, so I took with me name of other hotels; to our sorprise as soon as the taxi stop at their door help came running to open the door of taxi and take our bags, the place is clean, the desk people at all time were very helpful, (what do you mean they were not honestly nice?) give them a break! fake or not they were very nice! internet was plenty good and I have high speed at my home. our room and bathroom were very clean, the street noise was not a problem, we stay March 3 and since we like them so well we booked with them March 10,11,12 and cancel other arraingments we had. Brekfast very good, all kind of fruits, breads, cheese etc.
I feel that if you want to stay on a 4 or 5 star hotel you should be in one of them and pay the price for, this hotel was a nice hotel and should not have the reviews that have.
Do not help any one that is traveling on a budget to be mislead. besides de LOCATION is great!.
Thank you to all at the Cristal Palace specially Rogerio, and hope your hotel get better review because you deserve that!
THANK YOU AGAIN
Maria and Susana,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC