my group was staying at vilamar copacana hotel and one of the passnagers lost his room key, for our bad surprise when he tried to get a new key, hotel management told him that he must pay $ 250 for the lost key...and if he refuse to pay, they will avoid him to check out..
We can not understand so wild attitude of hotel management that instead to be little bit oocperative and to calm their guest, the only tihng they took dcaere of, to cherge paxd with that ridicule amount for a lost key.
vilamar copacabana is the worst option you can choose in copcabana, avoid it even if you get it free.
- Vilamar Copacabana Rio De Janeiro
