We researched for quite a while on this site and other sites to find a reasonable hotel close to Copacabana beach and both my wife and myself decided on the Savoy Othon Travel to be the best bet and best option considering location and value for money. A few days before our trip I got into contact with the reservations department of the hotel, the first person was UNABLE to find my booking and the second then confirmed my booking and my observation to have a double bed and specifically not to have 2 single beds pushed together. We finally arrived at the hotel on the given day, we arrived in the evening and were quite tired when we got to the hotel so were looking forward to sleeping and getting to our room.
We checked into the hotel and were told that we had a double room with 2 beds, the reception told us that it was easier for them to set up the room with 2 single beds as if we were brothers it would be easier for them to separate the beds, I said that we were married and we had requested a double bed already knowing that hotels do this sort of thing.
When we told the reception that we had requested that we have a double bed both through the website we booked and their own booking department they just said that all the double beds go quickly and there was nothing they could do until the next day.
When we went to the room it looked old , the guy that pushed the beds together knocked the bedside light over and after that moment it didn't work anymore, the cover for the electricity socket fell off , the mini-bar only had 1 small bottle of water in it, nothing else. The sheets were old, had holes in them and was dirty.The beds were pushed together with us in the room and not done before which I find extremely unprofessional. The bath in the bathroom was old and stained and there were fish-moths on the wall . The air conditioning was effective but the intake for the air-con looked like it hadn't been cleaned for quite a few years and surprisingly my wife is sick now after the trip! (probably due to the air-con's cleanliness).
We were moved to another room the next day, with the smallest double bed I have seem in my life, mini-bar with only 1 bottle of water, at least the TV reception was better in the second room as in the first it was ridiculous. We were moved to a satisfactory room, but the damage had already been done!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC