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Mengo Palace Hotel – reviews, photos

3.0 of 5
Rua Correia Dutra, 31, Rio de Janeiro, State of Rio de Janeiro 22210050, Brazil
Hotel amenities
Mengo Palace Hotel
Ranked #71 of 183 hotels in Rio de Janeiro
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    5
    7
    5
    4
    1
Date Rating
London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“No Rio glamour & glitz in this palace...”
2 of 5 stars Reviewed 22 January 2011

We stayed at the Mengo Palace Hotel for the New Years celebration for 2011. The accommodation prices in Rio are over inflated during this period. This hotel promised the best value, however, one thing to bear in mind - some of the double rooms do not have any natural daylight, or windows looking out to the outside. (A nightmare for anyone who suffers from any form of claustrophobia) And in the heat of tropical Rio where fresh air is a necessity, a room with no natural ventilation is very unpleasant. To counteract this we had the air conditioning unit on throughout the night, which was noisy, and would occasionally send icy blasts. Whenever we'd ask the staff to change rooms, we'd be fobbed off. Both my partner and me ended up getting colds and chest infections, due to the lack of fresh air. The location of the hotel is a 30mins bus ride or subway ride to the beaches of Ipanema or Copacabana. The breakfast buffet is hearty and generous but the dining room is minuscule. If you want bargain basement prices with subterranean style rooms then the Mengo Palace Hotel is for you and do yourself a favour and request a room with window. However, when I return to Rio I won't be checking in to this hotel ever again.

  • Stayed January 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RheRay about Mengo Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Family feel and Fantastic Stay”
5 of 5 stars Reviewed 1 December 2010
1
person found this review helpful

Mengo Palace was great. My husband and I chose Mengo Palace based on other reviews on Trip Advisor and stayed there for 4 nights. The service was excellent, they offer free breakfast and rooms were clean and quiet. As soon as we got there they found someone who spoke English to assist us and while we were waiting for our room to be cleaned, the front desk staff noticed that we were tired so just gave us a free upgrade to a suite with a hot tub. The bus boy was also very friendly and on our last day in Brazil kept our bags for us after we checked out so that we can enjoy Rio. When we were leaving Rio the staff made sure we were not charged more for a cab ride and came to spoke to the cabbie and wrote on a paper how much we should pay and not to pay extra or tip.

The rooms were very clean and amazingly spacious. It was also very quiet and the free breakfast was fresh and there were a good offering of diverse fruits and pastries. They offered good advice on travel within Rio and restaurant selections. We liked it so much that we initially only booked two nights and went to Igassu Falls on the third day and wanted to stay in another part of town but decided to stay at Mengo at the end when we told the staff this they made sure to book us for our last two nights at the same rate I found on-line instead of their listed price.

They are located 5 minutes walk from Catete subway station and 10 from Largo do Machado. Abundant restaurants are within walking distance. Copacobana is 3-4 subway stops away took us 15 to 20 minutes to get there by train. Central and lapa is also 3-4 stops from Largo do Machado. You can also catch the 107 bus two blocks away for the Christ the Redeemer.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pcvcarrie about Mengo Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
“I don`t recommend this hotel because it`s older and expansive for the poor quality of room.”
2 of 5 stars Reviewed 2 November 2010
1
person found this review helpful

The blanks in the room was stinks and i guess that it never has been washed or changed because this was very dirty ,dark and a lot dirst!!!I`m alergic so i had horrible night on this hotel.The reception is ok and the food is normal,not delicious and not to bad.The shower haven`t HOT WATER so you have to deal in taking COLD shower!!I don`t recommend this place for someone which is refined and which have good financial condition in paying something better than that and for the same price,It`s to expensive for the quality!

  • Stayed November 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
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Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Last impressions count...”
2 of 5 stars Reviewed 24 August 2010

My wife and I stayed here in early August, location was great for us as we needed to be relatively close to the Santa Teresa area. The Flamengo neighborhood was nice, several supermarkets, restaurants, banks, and shopping close by. Was nice to walk down to the market and get some snacks and drinks to have in the room, although there was a minibar. We would ultimately regret it being there though...

Hotel was reasonably priced, rooms were clean, with comfortable beds, and large bathrooms. Overall, the staff was very polite, not overly friendly, but nice enough. The bellman were great, even helped park the rental car when the garage was all but full. The maid staff also did a great job cleaning the rooms. Ordered room service late one evening, was actually very good.

Unfortunately one of the elevators was out during our stay, and after the first night, the internet in the hotel, which was around $5 US per day, stopped working. No big deal though, there was an internet cafe just down the street.

Until the day of check out, actually until our final 10 minutes in the hotel, I would have given a positive review. But things took a turn for the worse. That morning, we asked if we could check out later that evening and pay a part-day charge, do to the fact that we had a late flight that night. They said that we could stay, but it would be for a full night's rate. Ok, this was fine, not their problem, we paid the full night's rate. So we left that morning for a final day at the beach, and put the do not disturb sign on the door. When we returned that afternoon, the room had been cleaned, yet the sign was still on the door. Ok, a little annoying, but not the end of the world.

When we went to check out, we were incorrectly charged for a drink out of the minibar. We explained to a lady at the desk, who seemed to be the owner, that we had put our own drinks in the refrigerator and drank only those. Basically, the way things ended, she said that while it was indeed a mistake for the maids to go into our room when the do not disturb sign was on the door, they could not have make a mistake in counting the minibar, and we would have to pay for the drink.

You would think that a hotel, any hotel, would give a disputing customer the benefit of the doubt over a 2.50 reais (about $1.40 US) coca-cola, especially the owner. Well, apparently not the Mengo Palace.

Not saying you should avoid this hotel because of such a silly circumstance... but we will be looking elsewhere for future stays in Rio.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The hotel provides a continental breakfast also which is good.”
5 of 5 stars Reviewed 13 July 2010

We stayed here twice, and both times it was great.
The hotel provides a continental breakfast also which is good.
The rooms are very spacious for a boutique hotel and clean. We had two queen size beds,
The bathroom was modern and clean. The room also had a fully stocked kitchen and sofa area perfect for keeping cold drinks etc and for snacks. For what you are given this hotel is very reasonablly price compared to others boutique hotels in Miami, especially when it comes to standards of cleanliness you cannot fault it.
I would recommend this hotel to all .

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mengo Palace Hotel

Rua Correia Dutra, 31, Rio de Janeiro, State of Rio de Janeiro 22210050, Brazil
Price range (per night):* INR5,462 - 9,864

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