what´s ok - nice architecture, nice location, nice service, very nice breakfast, nice atmosphere, nice live music

what´s not ok - the room, needs a facelift, a bed in the floor level, the old closet, the almost broken doors, the cleanliness, the bathroom smell,

The Hotel was clean and quiet. It actually not that big so it's not crowded. The service was excellent from the staff.

The room was good, but the bathroom could have been better laid out, it was a bit cramped.

The Serena is located close to Geriba beach, one of the best beach I've seen so far, great sand, clean and few waves.

We stayed at Serena for a week in March. The staff could not have been more helpful, they went out of their way to make sure we were happy - and we were. it's also only a 5 minute walk to Geriba beach where the resort has it's own reserved area with seating and parasols.

The room was clean, spacious and everything we could have asked for - comfy bed, TV, fridge, plenty of cupboard space, our own jacuzzi and seating area outside.

The rest of the resort was lovely too, nice restaurant with delicious food every night - we only ate out twice! and the other amenities on offer were excellent, surf lessons, day trips, a shuttle to the town centre at night, massages, live music in the evenings.

We had a wonderful time here and would definitely return.

After a hectic eight days sightseeing in Argentina and Brazil, we were looking forward to 5 days in this resort. We lasted less than an hour before arranging to return to Rio the following morning-the earliest time we could get out! Please note that the many complaints about this hotel are from the UK/US. The praise comes from Brazilian couples with young children at whom this hotel is aimed. The description of it as a 'boutique hotel' is merely a get-out clause for the poor accomodation and appalling service, although the service might be better if you can speak FLUENT Portuguese. The staff ignored our attempts although we got on fine elsewhere. We had to get a taxi to Buzios (hotel is miles from anywhere) to get a meal. So please take all the negative reviews on board; they are unfortunately all justified.