I usually stay at the Crowne Plaza when I go to Belem for business. But at this time the travel agency booked Hilton and I was not concerned at all... it is a Hilton, mind you.
But, I was completely wrong in assuming that this was supposed to have a certain quality standard just because it is a Hilton hotel.
The lobby is not impressive at all... it was dark in there and the floor needed cleaning.
I had to change the room as soon as I got there because I could not stand the cigarrette smell in this non-smoking floor's room.
The room urgently needs new furniture. Everything is quite old and worn-out. And when I say old, I mean reaaaally old.
The bed looked clean, but smelled like mould. Mirrors had big stains and the bath was kind of yellowish... disgusting.
The room service and staff were nice but not enough to make up for it. Complimentary breakfast was ok. I ordered a meal at the room and it was very good. At least.

I walked into my room and the walls were covered in water from condensation from the AC. It was covered in mold. This hotel is so bad Hilton should be ashamed to have its name on it. Not even close to a hotel to conduct business. If you are in Belem for business, stay at the Crown Plaza, which is not perfect but better than this place.

From my previous experiences I had from Hilton an image of very good quality and class.
All of theses disapear after my stay in Hilton Belem.
The Hotel is well located but as Belem is a very hot town and we go everywhere by car this is almost secondary.
The lobby of the hotel where we have the reception and the restaurant Açaí is very poor with a tired ambiance.
The room was relatively small with a very oldlfashioned furniture and a very old TV with only brazilian channels , CNN and Sky. Not channels in spanish or french.
The bathroom is small, old and badly kept.
The air conditionning was very noisy the bed very uncomfortable.
The buuffet in Restaurant was very poor and a la carte was very slow and you need a lot of time and patience.The breakfast was only suficient.
The swimming pool next to the lobby is also very poor and not atractiv.

When I saw there was a Hilton in Belém and checked the lowest rates in the website, I almost couldn't believe what I was seeing. So I checked tripadvisor reviews and, after reading so many negative opinions, I chose to call the hotel.

The staff assured me there were reformed apartments in the upper floors (executive rooms, more expensive, for sure) and I made the reservation.

Getting there, the hotel is old (but well preserved), and the wooden elevators can tell you all, but the executive rooms are brand new, but the cost-benefit relation is still bad. We stayed in a Mercure Aparments in Brasilia a few months ago, that was twice as big for half the price, and had a smaller TV than Hilton's, but at least had a kitchen.

Some services like the morning paper by your door (that wasn't there everyday, but still was fine) and a separate room for breakfest in the executive floor are interesting, but anyway it's expensive for what was offered.

The location, on the other hand, is excellent. It's placed in the Republic Square, in front of Teatro da Paz (Peace Theater), the most important historic building, that was on reform.

If it wasn't for the tripadvisor reviews, I would have had a terrible experience in one of the old rooms, like one guest that was checking out just when we checked in, that was loudly complaining with the manager about the room.