For the last year-and-a-half, I have stayed at the Liberty Palace Hotel almost every month, while traveling on business with clients. From the reservations department clerks to the front desk, porters, management and other staff, I can honestly say that they make their guests feel welcomed and well catered to. I have come to know them on a first-name basis: Charles, Amarildo, Roberto, Lívia and so many others. They speak English well, and, more than just accommodate a guest's requests, they show the guest that they -want- to help. For instance, they can even assist you when your credit card unexpectedly gets blocked by your bank, due to your bank's fraud-prevention program. They can place the call to your bank, from the front desk—quickly. That is a HUGE help, when you are traveling in Brazil with a credit card that was issued at your country of origin. In sum: wonderful staff, excellent amenities, comfortable, safe, great location in Belo Horizonte and not too expensive, by local pricing. All this while still preserving some old-world charm. I highly recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC