We stayed at this hotel for four days taking advantage of a promotion from Accor Hotels. The apartment that we were assigned, actually a flat, was spacious and airy, with large bedroom with TV and another TV in the living room, plus a small kitchen and a bathroom with a nice shower. Although we were staying at the back of the hotel the noise from motors and compressors did not bother us very much.
The breakfast was the usual Accor hotel chain , but could be better prepared with regard to the variety of tropical fruits. Other cheeses may be present.
Unfortunately, the reception did not inform us that on the pool area there were toys for 4 years old children, a fact only discovered much later. However, the staff seemed friendly and polite, always ready to meet our requests, and especially of the little guest.
The proximity of good restaurants, shops and a good shopping center makes a pleasant stay. Also, the view from the terrace at sunset, it highlights the beauty of the landscape that stretches out.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 April 2011
Dear ,
Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Vila da Serra.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Flávia Dorjó Pedra
Gerente Geral
Mercure Vila da Serra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC