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Golden Tulip Brasilia Alvorada – reviews, photos

4.0 of 5
SHTN Trecho 01 | Lote 1B Blocos A & B, Brasilia, Federal District 70800, Brazil
Hotel amenities
Golden Tulip Brasilia Alvorada
Golden Tulip Brasilia Alvorada
Golden Tulip Brasilia Alvorada
Golden Tulip Brasilia Alvorada
Golden Tulip Brasilia Alvorada
Golden Tulip Brasilia Alvorada
Ranked #6 of 40 hotels in Brasilia
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    17
    19
    7
    4
    1
Date Rating
Goiania, GO
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“terrible workers in a nice hotel!”
3 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

very nice hotel, but with a non prepared workers, we had to wait until 4:00h in the afternoon for the check in, and when we asked for a 13:00h check out they sad no, our kids were sleeping we just needed a little longer for them to wake up, they are 1 and 3 years old...too bad!!!
besides that the guy that do the hot stuff in the breakfest was very unpolite with all the guests, too bad again...

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask flavioedreira about Golden Tulip Brasilia Alvorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abuja, Nigeria
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Intruders twice in my bedroom”
3 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

The positive sides are: interesting architecture, location by the lake, good buffet breakfast. Negative: TVs in bedrooms are of a very old model; there is no wifi, except in the lobby, so I could not use my IPad; no bed covers, only the plain sheets, I asked for one and was told "we used to have them but we don't any more"; toiletries are scant and of poor quality; maintenance in the gym is poor (only 5 running mills of which 2 were not working). The worst was twice being intruded in the bedroom by personnel who did not knock on the door. I am a woman traveling alone and it was very disturbing because both intruders were male employees. I tried to complain to the manager but was told that the manager was "in a meeting". For 3 days I tried to speak to the manager and the answer was invariably that "the manager is in a meeting".

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask brasileira58 about Golden Tulip Brasilia Alvorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Could be better.”
2 of 5 stars Reviewed 25 July 2011

The hotel is great and well located, but the front desk makes no effort to make your stay confortable.

During my stay, no only the people at the front desk seemed to be working totally unhappy but also I had the horrible experience of someone else entering my room in the middle of the night because the they gave the key of my apartment to a new guest.

They only apologize because I complained about that. Even so they said that was "just a mistake I should understand!" JUST A MISTAKE? 2.a.m.? They was probably kidding me.

I do not recommend this hotel.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mwtheo about Golden Tulip Brasilia Alvorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“The best in Brasilia for leisure. Car required.”
5 of 5 stars Reviewed 4 April 2011

I´d stayed in this hotel for Valentine´s weekend. It was great. There are 2 saunas (dry and humid), a large swimming pool an gym facilities. The hotel has a very pleasant location by the Paranoa lake. Food is great: breakfast has numerous options. It´s not good for business travelers, though, because it´s located far from the city centre. There aren´t options for food and drinks in the nearby area. So you´ll have to stick to the hotel options. Taxi is very expensive in Brasilia, so this hotel is not a good option if you´re not traveling by car. Hotel is modern with incredible architecture and vast gardens. Good for kids.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Amora06 about Golden Tulip Brasilia Alvorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Check your credit card statement”
1 of 5 stars Reviewed 22 March 2011

We stayed here overnight, before and after our trip to the Pantanal The hotel reception told us that their printer had broken down when we were paying for our first night's stay and, because we were hurrying for the plane, we did not question it.
On our return home, our credit card statement showed that we had been charged for 2 nights accommodation for our first overnight stay.
In spite of numerous emails to a variety of hotel representatives and the provision of copies of:
1. Our hotel booking confirmations recording single night stays only,
2. Our flight bookings with the relevant seat stubs for our flight after our first overnight stay,
we received no positive action from the hotel and only reluctant responses that led nowhere.
Finally after 48 days of no progress, we sent emails to the Golden Tulip Head Office in Amsterdam complaining about the criminal activities of the staff at the above hotel. Those words had some effect in achieving recompense of the incorrect hotel charge but without any formal recognition of their Brasilia hotel's actions.
So, if using this hotel, ensure that you check your bill and insist on some sort of receipt. Business travellers could be prone to this scam because they may not scrutinise their bills as closely as we do and could be regularly overcharged by this hotel.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Aussietraveller42 about Golden Tulip Brasilia Alvorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Golden Tulip Brasilia Alvorada

SHTN Trecho 01 | Lote 1B Blocos A & B, Brasilia, Federal District 70800, Brazil
Price range (per night):* INR4,793 - 19,060

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