This hotel would have been excellent, if it wouldn't have been a hassle to correct payment afterward. After I left, I noticed I had not been charged the correct amount (actually, I was charged less than I had to pay) and it took many phone calls and e-mails before this could be settled. Which is a shame, because actually, this is a very good hotel.
Front desk service staff are unusually friendly and helpful (especially Gabriel), food (incl. breakfast) is excellent, with a wide variety of fruits and nuts, rooms are more than adequate, wake-up calls are punctual, location is good (with a mall just across) and so on and so forth; which raises the question: why couldn't the 'after stay service' be improved?
- Also Known As:
- Comfort Suites Brasilia Brazil
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