I stayed in a 1 queen bed studio suite for just one night, and I have to say I was a little disappointed that I didn't get to use everything. I often go on short road trips solo for genealogy research, and I wish I could find these extras at every hotel I stay at.
I checked in after 10pm, and the staff had everything ready and waiting. There is a way to check in with reservations after 11pm, but the front desk is only staffed between 7am and 11pm, so make sure you have reservations if you are a late arrival.
My room was average size, clean, and comfortable. The kitchenette was a nice surprise. There was a full refrigerator, stove, dishwasher, and a new microwave, as well as cabinets and drawers with whatever dishes you may need. All of this took up surprisingly little space. There is a dvd player below the tv if you want to bring movies, or you can borrow some at the front desk's lending library. A small shop is located in the downstairs lobby where you can buy food items, and a small selection of toiletries. The shop uses the honor system; you fill out a slip with your purchases, and it is billed to your room.
They do have wireless high-speed internet now, and that was simple to log into. I was not there long enough to need some of the other services so I can't speak of the quality, but they have a free guest laundry room (supplies are extra), and 24-hour fitness room. Suites are cleaned weekly if you are extended stay, so you would have to empty your own garbage, and exchange towels if you need more. Pets are also welcome.
The only cons I can think of would be that I could only turn on two lights, one in the bathroom, and the main light into the room. Either I was missing a light switch somewhere or the lights on either side of the bed didn't work. The other was the bed. The bed was very firm, and I'm okay with that as long as I have a firm pillow as well, but the pillows were squishy, flat things that had absolutely no support in them whatsoever. I did notice a card on the bed that said you could exchange your pillows for firmer ones or goosedown, but that was literally right before I was going to bed, and the front desk was now closed. If you need a firmer pillow, ask at the desk, or bring your own. The last thing I had issue with was the chairs at the desk. I'm 5'4", and I felt like a little kid sitting at the grownups table. The chairs were really low for the desk, and although it wasn't a big deal for the short time that I was there, it would be pretty uncomfortable to work for any period of time.
All in all it was a nice overnight stay, everything was clean, and quiet, and I did manage to sleep pretty well despite the pillow situation. I would definately stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 April 2011
Thank you so much for staying with us and we are glad to hear that you enjoyed your stay!! We really want our guests to feel like they are at home when they stay with us which is why we provide the amenities that we do.
I did want to let you know that even though the front desk is closed between the hours of 11pm and 7am there is always a friendly guest service representative available to accommodate any requests made so feel free to dial "0" from any phone in the hotel to reach them. No matter what the need from a new reservation to firmer pillows we are there to serve you!
Also, in regards to the lights in your room by the bed and the desk. It appears you did in fact miss the light switch on the wall near the bathroom. The light switch operates the lights by the bed and desk. :) Don't feel bad though. You're not the first person to miss it. This just enforces the idea that we need to find a way to make our guests more aware of the switch. So thank you for bringing that up!
Also, one last thing, the chair at the desk is adjustable. There is a lever on the right side of the chair that will allow you to raise and lower it. It's important that your comfortable so feel free to adjust the chair as needed in the future!
Once again, thank you for the great review and we really hope that you will stop by and see us again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC