With the electric outage, it made it very difficult to enjoy my stay at this hotel. But first, I liked that the hotel clerks offered a refund upon informing us about the outage. Due to the lack of time, we decided to stay, hoping that electricity would be on within 24 hours. However, the professionalism of the staff was not up to par during this 2 days/2 nights outage. While we were entering the hotel on the second night, the staff member normally behind the desk was outside visiting with friends/family. She asked us if we were checking in, but did not care to greet us. Flashlights were offered at check-in, but we were told that they were limited. We were offered a free internet access code ($4.99 charge) since the electricity was out, but never received one. In addition, no single staff member went out of their way to make our stay as pleasant as possible despite the electric outage. Some power outlets were working in the rooms (2 in ours) and even the hallways; staff members should have provided guests with power cords/surge outlets. It seemed as though no one was running the hotel and because of the electric outage, it was a free for all. This was my first stay ever at an Extended Stay America hotel. It may be my very last.

We booked a room here in advance as a stopping point before heading out to our final vacation spot in Door County. I felt that due to the location, pictures on the website, and closeness to other established and well reviewed hotels, this place would be just fine for an overnight stay.

This hotel is not safe. We stayed away as long as we could, bringing back out our luggage as we left for dinner and a movie. There were multiple non english speaking people on our floor perusing the hallways all night, smoking, drinking, and partying. I was stared down walking to and from the room (even with my fiancee'). The shower was either scalding hot or ice cold. The window in our second floor room was wide open in 40 degree weather when we arrived and would not lock.

The hotel is unsafe! I feel that something illegal is going on there and the staff and management are either involved or are turning a blind eye.

Awful experience and I payed for it!!! Ugh!

Dirty carpets, elevators, toilets, and dishes. A lot of noise from the next to the hotel highway. Low level service. No security, especially for one female I would not recommend this place. Also, not shampoo or shower gel or anything in your room. Only, 2 soaps for 7 days.
P.S. Don't forget you need to cary out your garbage too.

The front desk overcharged my card. They charge for everything so be careful. The rooms were clean but the bed was horrible and you only get one pillow each (and they are very thin). So, bring your own pillow. The bathroom is tiny and be prepared for cooking smells. You get two trays of ice and there are no ice machines. Just a head's up. This is a budget friendly - low scale hotel.