This hotel charges 450usd for a room with breakfast, dinner and passes to the waterpark, and on top of that they charge extra $6 a day for wi-fii, food and beverage the rest of the day is ridiculusly expensive. When we were there 3 of the 9 moderate and radical attaractions were closed for maintenance. They dont tell you in advance they will be closing attractions. So we asked for a reinbursment. But was useless, they do not understand customer service, they were unresponsive. We payed 5 days and were finished with the park in 2. We wanted to leave early and I wanted to get the 3 nightreinbursment but they just do not reimburse at all. Once you pay, you are in. The food is good, but the dinner area is full of children shouting, loud music, and full of people talking very loudly . Brazilians are loud. Cannot take a nap eaither, the swimingpool has hosts shouting through speakers all day long.
Room Tip: Don't go. Nevertheless if you want to try it, ask for a room far, far away from the pool
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC