I stayed at this hotel with my 2 friends during Carnival in March of this year. Francesca was lovely and great. She answered all of our questions, and even took us around the area herself.
The hotel itself is clean, spacious, and located on a quite street. Even during Carnival, we did not hear much from our room. The best part of the hotel was the breakfast! Every morning, we were welcomed with a huge platter of fruits, juices, yogurts, granola, pastries, and breads. It was delicious and free. Another excellent part of the hotel was the free wireless that was fast and did not drop service once during our three day stay there.
Regarding Carnival tickets for certain events, they set up that for us as well. We tried doing it ourselves one night, and it ended up costing more than the hotel charged us. Yes, they mark up the prices a bit, but it is still cheaper than taking a taxi to the mall to pick up your abada (your shirt which is your ticket) and another taxi back to the hotel. Plus, it is more convenient since you don't have to leave the area. This was a help to us as well.
All in all, I would recommend this hotel to anyone traveling to the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC