This is an example of expectations not meeting reality, as this hotel was wildly different from what I expected! To begin, when we arrived at the hotel from the airport, the neighborhood (which was supposedly in the Historic District) was so run-down and shabby that the cab driver was reluctant to let us out of the cab, and did not want to leave us in the hotel. The front door was locked; we had to ring to be admitted. To my husband, this was a very bad sign! The men at the desk were pleasant, and we were led to our room. The room was very small, with windows that faced a brick wall and did not open (probably with good reason!). We were pleased, though, that the room did have a safe. The lock on the door was a little sliding device like you would use on a cupboard - not at all secure. I was eager to walk to the Historic District, which was my reason for visiting, so we obtained a map at the desk and got good information - do not venture off this main road, and do not go down side streets or alleys. Hmmm...not very safe-sounding! And then we were required to leave our room key at the desk. This did not appeal to us at all.
We walked (about 15- 20 minutes through some unsettling territory!) to the Historic District. There we saw the squares and churches and many people trying to sell us things. So, by the evening, my husband was quite ready to leave this area and proceed to somewhere a little safer. Since we had made reservations through booking.com for 3 nights, I went on the internet to booking.com and cancelled our remaining nights. We spent the night and told our host in the morning that we were checking out. This was not good. We were informed that we still owed this second night because we were not abiding by our contract. My husband was ready to pay any price to leave, and so we agreed. When we got home, I emailed booking.com about the contract and charges. While booking.com advertised they did not collect money up front, the hotel had already received payment for half of our stay in advance. Also, my understanding of the cancellation policy was apparently in error, but I think that is because it is not al at clear. I must say that booking.com did attempt to get the hotel to refund our payment for the second night, but the hotel refused. I would not recommend this hotel, and I will not be using booking.com again, either.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC