We've spent 18 days in this hotel in Brazil in November 2010, and I must say it is a very nice place to spend your holidays at.
First of all a word of advice: if you're planning to go there in November, look it up on the internet when is the FEST DO BAHIA and if it is during your stay DO NOT GO TO THIS PART OF Brazil unless you don't mind to be surrounded by
hundreds of hardcore "Bahia" football fans and their 3-days long drink and yell party. It is quite impossible to sleep in the night during this time in the hotel and even hotel staff can't do much about it.
Location: the resort is located in a touristic area along with 4 other hotels. The area is closed off for outsiders so it's safer than anywhere else, and there is a small "village" located in the middle with shops and restaurants.
You can walk there, it only takes a few minutes or you can take a shuttle bus.
You can reach the beach by the back gate of the hotel, but the beach doesn't belong to the hotel itself. There are only a few beds on the beach, but most people will only stay around the pool anyway.
The beach is clean and sometimes a bit steep. Right next to the hotel there're plenty of underwater rocks and a pretty strong current, so forget about swimming or doing water sports. You can walk both along the
coastline both towards the other hotels (Breezes is the most northern one) or away - you'll find wider beaches around for surfing, windsurfing or kitesurfing.
Room: we have had a "deluxe room" in the 3rd block, 3rd floor, facing North, towards the jungle. It was a very nice and reasonably quiet room, except for the weekends when hordes of kids (or football fans) appeared and
kept running up and down (or drinking heavily) in the whole hotel, shouting and playing. Mind you, if you get a room facing the pool you'll be listening to the music and the programs taking place there all the time.
The room was nice and clean, I can't really complain for anything. It was air conditioned, but in case you don't like that there is a big fan hanging down the ceiling, which provides more than enough
breeze in the room. There was a beautiful sight from the balcony and thanks to its orientation it was never too hot there.
There's a tv with Portuguese, English, Spanish, French and Italian channels, 28 in total, no pay-tv.
There's a minibar with only non-alcoholic drinks - it is included in the all inclusive and they come a restock it every day, even though you need to fill out a form about what you need. There's also
tea and instant coffee available in the room.
The rooms are equipped with smoke-detectors and sprinklers, so they're strictly non-smoking. Strange though that during the "Fest do Bahia" people kept smoking in the room next door (there's a connecting
door to open 2 rooms together) and the smoke came through the door but there was no fire warning.
Restaurants & Food: there're two buffet and 3 a'la carte restaurants in the hotel. One buffet restaurant is located right below the reception, called Jimmy's buffet. The selection is a good average I
would say, but even being picky I could find something for myself all the time.
There is a bar next to the restaurant area with live music throughout the day, and there're some waiters/waitresses serving drinks with the meals. The only bad thing about this is, that most of the time
I had to go and help myself because noone would show up to ask us what did we want to drink. When I went and helped myself from the bar or from the table with the drinks they were looking at me as if I
was taking their job. Well, I wouldn't like to eat my lunch/dinner, sitting there a good 45 minutes without any drinks.
The other bad thing about the buffet restaurant is that due to the tropical style of the building, birds and monkeys can get free access to the area and you can observe swarms of birds in the restaurant while you're
eating. If you leave your plate behind on the table to get something else or to get a drink you can be 99% sure that by the time you're back a bird or a monkey (none of them seemed to be too scared of humans) will
have had a bite from your food.
It's also disgusting for me that all the birds were hopping on the tables where you were supposed to eat - there're cheap ultrasonic alarm systems to avoid this, I don't see why the hotel management can't do anything
against it. The bird problem got worse by our second week there, they were already eating the food put out, and most of the staff just didn't seem to care. There was only one morning when the food was covered with semi-
transparent clothes due to (I guess) an audit taking place - and by the end of our stay it became kind of "usual".
The bars have premium drinks with the all-inclusive, so you'll get some more "premium" (I mean not local) alcoholic drinks too (Jim Beam, Johnny Walker, Chivas Regal, etc.)
Staff & Entertainment: most of the staff is very nice, the people at the reception are awesome. I haven't encountered any problems speaking English to them, although some other employees did have difficulties
understanding English, that's true. The most annoying thing might be, that in the a'la carte restaurants noone spoke English.
The whole area is very nice, a bit feels like in the '80s, but it's cosy - apart from the bird poo on the chairs all throughout the lobby - so you better watch where you sit or just don't wear anything
fancy that you'd feel sorry about if it gets ruined.
There're some entertainment programs availeble, but I haven't seen anything special. They all start around 9 pm and they're extremely loud, so in case you are late with your dinner you better take your earplugs,
because it's all taking place on the stage next to the eating area in "Jimmy's Buffet".
Internet is available only in the hotel lobby (wifi) and it costs 50 Reais for 6 days.
The jacuzzi in the Spa part is included in the all inclusive - you need to book it a day in advance and the maximum is 30 minutes. It wasn't what we expected and the lady there wasn't too kind either.
The gym next to the pool is well-equipped and air-conditioned, I've liked it a lot.
Trips and excursions; from the hotel you can book some trips to the nearby places - prices vary between 30-100 Euros (20-80 USD). We came from Europe and we've asked for a two-day trip to Rio from our travel
agent - just for information it costs about 650 euros per person, including transfers, flight, two meals, a hotel room in Rio for one night and a tour guide for the first day morning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC