Hotel is placed in a very dirty street. Rooms and bathroons are dirty. My pillow smelled sweat. Probably they didn´t change bed linen. I really couldn´t fing any similarity between real hotel and prospects.

We recently stayed at this hotel; one night before our trip to the Amazon and unfotunately 2 nights on our return. The hotel is very dated, badly in need of refubishment and is located in the heart of the local shopping district where stalls cram the pavements in front of the shops and its a difficult and crowded area to get around even on foot. First impressions were not good. The room we got smelt very musty and had 3 single beds despite requesting a double bed. The tiny window let in no light as the buildings were very close behind and the air conditioning was really noisy. We comforted ourselves with the thought that it was only one night. The WIFI in the although free was intermittant so in the end we went down to the very dated and grubby lobby for a slightly stronger signal.

Next morning we went for the 'buffet' breakfast at 9.00am (served until 10.00am). All the hot food was gone and hot trays were cold. There were only 2 rolls left and some slimey ham. However there was an abudance of cakes if you like that sort of thing. The breakfast was appalling and not anywhere near the standards of other Brazilian hotels. Whilst helping myself to one of the last rolls the kitchen staff came out into the restaurant and started helping themselves to the food and then sat down in the doorway between the kitchen and restaurant making it very obvious that they were not preparing any more food.

On our return 4 days later, my husband inspected 3 rooms before he found one that was adequate. This one was better in that it didn't smell musty and had a double bed.

On the bright side there was an extremely helpful porter who spoke very little English but was willing to try and help if he could. In fact he walked us to the local launderette 3 blocks away as he could not exlain the directions to us.

I would not go to this hotel again and if you are planning a trip to Manaus don't bother. The town is nothing to write home about and if you want an Amazon trip arrange for your tour company to collect and drop you at the airport sparing your the terrors of this hotel. One wonders why Best Western are no longer affiliated to this hotel!!!

this hotel is no longr affiliated with the Best Western chain. For the one night before leaving for an ecolodge, it was more than adequate. It is well located near the port, within easy walking distance of the markets, theater, palace, etc. The room was a bit dated, but large enough for us and our luggage. There was a small, separated area with a desk and table so we could stow our luggage. The room got hot very quickly, so we kep the air conditioner running all of the time.

It was basically clean. The staff was helpful in giving us directions to wherever we wanted to go. The breakfast was pretty basic but filling. There is free wireless internet in the rooms and lobby.

Overall, if you need a few days in Manaus, it is adequate and we had no complaints.

We stayed here for one night in September.
The hotel and room were pretty dated but comfortable.
The restaurant was ok. Breakfast was below average compared to some other hotels in Brazil. Also a lot of the food was gone when we arrived down for it and there was nobody topping it up.
The hotel in probably above average for Manaus, but below average for Brazil overall.