We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Manaus – reviews, photos

3.5 of 5
Av. Mandii, No. 04 | Distrito Industrial, Manaus, State of Amazonas 69075140, Brazil
Hotel amenities
Special offer
Ofertas Novotel
Novotel Manaus
Ranked #11 of 32 hotels in Manaus
3.0 of 5 stars 71 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

71 reviews from our community

    Trip type
Traveller rating
    9
    26
    19
    11
    6
Date Rating
Hyderabad
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Disgusting hotel”
1 of 5 stars Reviewed 26 February 2011

I was very let down by booking this hotel... Since it was a Novotel hotel, i booked it blindly. But after 30 hours of travelling from India to South America, we landed in this hotel to take our cruise the next day. The hotel had promised us hotel pick up but no car showed up. it was 12 30 in the night and we had to look for a taxi. And then when we reached the hotel, the rooms were what i can call worse than disgusting.... STINKING..... Smelly.... Carpet smell was so bad that beyond our long journey, we didnt get sleep. NOVOTEL is a good chain of hotels and i lost faith in this chain henceforth.

  • Stayed August 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask GOD1975 about Novotel Manaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliana Borba, Guest Relations Manager at Novotel Manaus, responded to this review
12 September 2011
We appreciate your comments about your stay at the Novotel Manaus and we apologize for not attending all your expectations.

We would like to inform that we do not offer transportation, althought we have partners who can provide that service. We are sorry that the service didn't happen as planned and we'll take better care on choosing our partners for future services.

We thank you again for your feedback and wish to better serve you in another opportunity.

Sincerely,

Juliana Borba
Assistant Manager
Novotel Manaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Austria
1 review
“Nice and clean, but outside downtown”
5 of 5 stars Reviewed 19 December 2010

Nice hotel with clean and spacious rooms. It is outside downtown, which did not bother us, as we were only staying one night there, before heading for our lodge in the Amazonas.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliana Borba, Guest Relations Manager at Novotel Manaus, responded to this review
12 September 2011
I appreciate your comments regarding your stay at the Novotel Manaus. It is always a pleasure to receive positive feedback.

I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have you again in our hotel.

Sincerely,

Juliana Borba
Assistant Manager
Novotel Manaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Comfortable, but rather isolated”
4 of 5 stars Reviewed 17 November 2010

This hotel was comfortable. The staff's English skills were poor. The breakfasts were great and there was a complementary snacks, coffee and rum available for guests. The pool is in a well-kept garden. A live folk group played music on weekend afternoons. Nothing very interesting in easy walking distance, but a mall is within a short taxi ride.

  • Stayed November 2010, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask DakotaWind about Novotel Manaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, OHIO
1 review
“Good for business use for us.”
4 of 5 stars Reviewed 15 October 2010

We staied tower side. (ROOM648 and 649)
We could not get hot water shower when we took shower morning time. (about during 06:30AM to 08:00M)
looks like hot water shower get night time only.
this is one of inconvenience matter while we staied in your hotel this time.

Thanks

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask OTEC about Novotel Manaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
1 review
“Felt cheated”
4 of 5 stars Reviewed 30 September 2010

I booked the hotel, where it became clear that would be included in a daily "Lunch." Sai where he was, and went to the Hotel for lunch, then was informed the hotel that was actually lunch was breakfast.
Not like this error. Lunch is lunch, and coffee is coffee.
I felt aggrieved because the choice of this hotel, I decided because of lunch.
Pity.

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask clautec about Novotel Manaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Novotel Manaus also viewed

Go Inn Manaus
4 of 5 stars 113 Reviews
Manaus, Amazon River
Show Prices ABS:HotelCheckRates-d1803599?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Chez les Rois
4 of 5 stars 56 Reviews
Manaus, Amazon River
Show Prices ABS:HotelCheckRates-d1563980?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sleep Inn Manaus
4.5 of 5 stars 44 Reviews
Manaus, Amazon River
Show Prices ABS:HotelCheckRates-d819001?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 32 hotels in Manaus, ranked by popularity »

Been to Novotel Manaus? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Manaus

  • Manaus Novotel
Address: Av. Mandii, No. 04 | Distrito Industrial, Manaus, State of Amazonas 69075140, Brazil
Price range (per night):* INR4,947 - 7,059

Owners: What's your side of the story?

If you own or manage Novotel Manaus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Manaus
Show the lowest price for this hotel (from our partners)
Show Prices