I have stayed at this hotel on several previous business trips to the Pentagon, but it seems to have slipped a little since then. Reception staff is still friendly, courteous, and informative; no improvement needed there. The hotel shuttle is very convenient and saved us from having to take a cab to a local restaurant; the driver even gave us his cell# and said to give him a call when we were ready; what great service! So what's not to like? The suites have been renovated, as advertised, but is was mostly cosmetic: new window treatments, wall coverings, cabinetry and counter tops, but they left in the 20th Century, water-guzzling 3.5 gallon toilets. Why they didn't swap out these antiques is a puzzle; the new water-conserving 1.6 gallon models are not expensive and would have quickly amortized the cost with their efficiency (they could also have installed the popular "chair height" models at the same time). The new wallpaper was peeling in places (no exhaust fan;) and there was a lot of mildew in the grout joints in the bathtub tile work. The Manager's Reception didn't start until 5:30 PM (I could have sworn it started earlier when I stayed here before). The breakfast service has definitely taken a turn for the worse since my last stay; when we went down for breakfast at 7:30, every table in the "pergola" area that wasn't occupied still had dirty dishes on the table (as did many other empty tables in the greater dining area). Eventually a member of the staff materialized and started busing tables, albeit without a sense of urgency. Fruit selection was limited to chopped cantaloupe and honeydew melon; that was it; I know this used to be better. Last, parking is advertised at $22.95 a night, but they charged me $23.95 (I didn't catch this until after we checked out).
Don't get me wrong; I would stay here again, but this hotel could be so much better.

My flight got canx and Embassy Suites saved my bacon. Hotel had room, picked me up at airport, fed me and returned me to airport the following morning.

This is a clean property near the Reagan Airport with free shuttle every 20 minutes. The shuttle even took a group of us to and from a local restaurant. Breakfast was good and nice to have made omelets to order. Room nice and clean and exercise facilities small but ok. Will stay again - could use better snacks for the wine reception but it changed nightly.

Traveled to this hotel for work in the first part of January. Caught the shuttle from Reagan to the hotel, waited about 10 minutes total. Staff was very friendly upon check-in, but a little slow in processing guests.
I had asked for a quiet room on an upper floor in my reservation, but ended up on the 5th floor right outside of the Jeff Davis highway. The noise was noticeable when the heater fan was off, but not noticeable with the fan on. A colleague of mine that I was traveling with was much more disturbed by it, and asked to be moved to a room opposite the highway.
Bed was very comfortable, and the room (like all Embassy Suites) was plenty big for my needs. Separate living room / office was convenient for my purposes, and the mini-fridge and microwave were nice. Room was very clean, and appointments were up to par for a Hilton hotel. Manager's open bar every night and free breakfast were a definite plus.
Reason for 4 stars instead of 3 was that the hotel was about 2 blocks from the metro, which eliminated my need for a rental car. Would recommend this hotel for all business travelers.