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Hilton Crystal City at Washington Reagan National Airport – reviews, photos

3.5 of 5
2399 Jefferson Davis Highway, Arlington, VA 22202
Hotel amenities
Hilton Crystal City at Washington Reagan National Airport
Hilton Crystal City at Washington Reagan National Airport
Hilton Crystal City at Washington Reagan National Airport
Hilton Crystal City at Washington Reagan National Airport
Hilton Crystal City at Washington Reagan National Airport
Hilton Crystal City at Washington Reagan National Airport
Ranked #35 of 50 hotels in Arlington
3.5 of 5 stars 194 Reviews
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194 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Front desk staff(5)
  • Free shuttle(4)
  • Coffee maker(4)
  • CUSTOMER SERVICE(3)
  • Breakfast buffet(3)
  • Short walk(3)
  • Many restaurants(3)
Traveller rating
    29
    72
    57
    28
    8
Only show reviews for Family (33) | Couples (19) | Business (81)
Date Rating
Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Not bad but nothing special”
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The hotel has a great location since it's close to the airport. Like someone else said, it's an old building and in some areas it shows. The room was average, definitely nothing special. Not much hot water but the room/bathroom were spotless. Nice little lobby which has obviously been renovataed recently. The staff, especially concierge members where very helpful and went above-and-beyond. My main issue was with the t.v... it acted like a computer in the sense that when u try to flip thru the menu too fast it'll freeze up. Sometimes just trying to access the menu caused the screen to freeze... a bit frustrating.

There's quite a few hotel choices in that area, although most looked as old as the Hilton or older. Oh, it has a nice enclosed rooftop pool and gym worth checking out.

In a nutshell, it was nothing spectacular but was a pretty decent hotel property w/ good staff and lots of amenities.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ScorpioEddie84 about Hilton Crystal City at Washington Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Plains, Missouri
Top Contributor
185 reviews 185 reviews
Reviews in 81 cities Reviews in 81 cities
38 helpful votes 38 helpful votes
“Great Location, Average Hilton”
3 of 5 stars Reviewed 5 February 2012

Great Locaiton, nothing spectacular in Hilton properties, was without water one evening, lounge crowded, conference service hap hazard in taking care of a board room type meeting. overall has flat screen TVs a decent workout facility, a reasonable Hilton choose for locaiton not for amenities.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Hobietim about Hilton Crystal City at Washington Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Good location”
3 of 5 stars Reviewed 27 January 2012

The hotel has been refurbished. Probably fairly recently. I had a room on the Hilton Honors floor, and it still smelled a bit of paint and new carpet. Some of the furniture in the room is obviously "recycled". It is an old building though, and you can tell. Bathrooms are very small and the elevators are very slow. It is reasonably clean. The staff is pretty friendly. The best thing about this place is the location. It's a 3 minute walk to the Crystal City underground and a few more minutes to the METRO.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HubbieO about Hilton Crystal City at Washington Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Bloomfield, Michigan
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Good location and friendly”
4 of 5 stars Reviewed 2 January 2012

I needed to make a "mileage run" to DC for a day and had a 9 am arrival and a 6 am departure the next day, so wanted an inexpensive hotel near the airport and also convenient to DC so I could spend some quality time on the mall and in the museums. I settled on this hotel because it had good reviews, decent last-minute price, and its shuttle to the airport starts running at 5 am (many don't!).
I was pretty satisfied with what I ended up with. The staff was friendly and helpful. The shuttle picked me up quickly at DCA. They actually had a room ready and let me check in early. The Metro station is about 3 blocks away, so I made a couple of trips over the course of the day because it was so easy - and I needed a nap.
The room was OK - clearly a bit older if you look closely, but the linens were nice and the furniture was clean. If you're tall like me, you'll like that the shower head is higher than typical, though mine seemed to be a low-flow version. I was on the 9th floor and in the back, so didn't have much of a view.
Although I didn't have time to work out this trip, I checked out the fitness area and pool anyway. The equipment is pretty complete and the environment up there (12th floor) seemed clean and nice.
Overall I liked my stay here. I'm not a super-picky person and I was by myself, so "your mileage may vary."

Room Tip: There some kind of concrete pillar on the back that blocks the view in one direction if you're n...
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask skaterdude about Hilton Crystal City at Washington Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harold Bassler, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review
11 February 2012
Dear Skaterdude:

Thank you for taking time to complete a survey on your stay at our hotel. We value your feedback. Our hotel does have an excellent location allowing our guests to arrive quickly via Reagan National and also access all of Arlington along with Washington DC. I was very pleased to read your comments on the friendliness of our staff. Our entire team works hard to exceed our guest's expectations. We do continue to do work to improve our hotel. Our goal is to provide the finest accommodations in the Washington DC area. Thank you again for your comments.

Safe travels......

Harold Bassler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Okay Hilton”
3 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Hotel itself is pretty typical of Crystal City facilities. Close to DCA with direct shuttles and easy metro access to DC itself.

My hotel room was a relatively clean, but did not think that the room had been updated in some time. Had a tiny closet with an equally small room safe. The mirror on the closet was cracked at the top. Bathroom was reasonably clean, but again, didn't think it had been all that well maintained. Room service was good. Bed was comfortable. Workspace was functional. Typical meeting rooms. Staff was friendly and professional.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask davuda about Hilton Crystal City at Washington Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilton Crystal City at Washington Reagan National Airport

  • Hilton Hotel Arlington
  • Hilton Arlington
  • Arlington Hilton
  • Hilton Crystal City
Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Price range (per night):* INR5,169 - 16,285

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Hilton Crystal City at Washington Reagan National Airport
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