This was yet another example that not all Hampton Inns are created equal, or as well run as they should be. I assume there is consistency within the Hampton brand name, but this stay reminded me that is not always the case.

We made reservations for a non-smoking king room. I still have a copy of the reservation confirmation. After waiting at least 10 minutes to check in (only one innkeeper working), the clerk assigned my room, and I asked if it was a king. She answered "yes". But upon entering the room, we discovered we had been given a room with two queen beds. I immediately called the front desk; she said "whoever made the reservation specified queen beds". This was not correct; I asked if there were any kings available, and she said "no". We were stuck: I knew it, and Hampton knew it.

In all the years of staying at dozens of Hilton properties, this was the first instance in which the room type we reserved was denied to us. It seemed like a "bait and switch" tactic.

Once the room type seemed a moot issue, we started to assess our environment. The hotel looks like an older property, with three floors. The room did have a flat-panel TV, but the furniture was old and scuffed, and the carpet had tears in it by the A/C unit. There was no closet, only a small cupboard. The bathroom had good space underneath the angled counter and sink.

There were no plugs in the bedside lamps like most Hamptons have today to accommodate travelers who need to recharge phones, cameras, ipads, etc

We skipped breakfast in the small, dining area with low ceilings full of crowded hotel guests. Actually, we couldn't wait to end a bad travel experience.

This hotel is mediocre at best, and expensive for a small town on a non-race weekend. It is also difficult to exit from the hotel to the street.

And a final remark for Hilton: There was no Hilton Honors recognition at check-in; this is not a big deal for me, as it usually entails just a quick compliment and a bottle of water. The bigger meaning is that Hilton properties are trained in recognizing repeat customers; this property missed the corporate mark in this regard, and in many others.

Perhaps we stayed at a "Hampton Lite"? We will never stay there again, and would not recommend the property to friends or family.

A very nice Hampton Inn, well managed with clean rooms, very comfortable beds and a decent breakfast. Certainly would stay here again.

I stayed two nights in this hotel. It is right off the Interstate, and as others have mentioned, this can be a problem in the morning when you are trying to leave.

The room was decent-sized, but the cleanliness of both the room and the hotel overall was sub-par. The wall and ceiling near the AC unit was covered in bits of dust, blown there by the AC unit. It looked like no one had ever bothered to clean it off. The main walking areas of the carpet had been vacuumed, but carpet in corners and at baseboards were covered in a layer of dust and debris. The bathroom had hair from previous guest(s) in it, and there was some sort of slippery substance on the floor between the toilet and the bathtub.

The hotel "fitness center" was ok, in that all the equipment works, but the room is so tiny that you had better hope you are the only one wanting to use it - with two people in it the room feels very crowded.

This hotel would not be my first choice the next time I'm in Abingdon.

Everything was fine here. It's always nice to have the complimentary breakfast though they kept running out of things and didn't always replenish in a timely manner. We had to depend on kind drivers letting us turn left out of the hotel's lot; there was a traffic light close by and usually things were congested.