We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Sheraton Austin Hotel

Sheraton Austin Hotel – reviews, photos

3.5 of 5
701 E. 11th St., Austin, TX 78701
Hotel amenities
Sheraton Austin Hotel
Sheraton Austin Hotel
Sheraton Austin Hotel
Sheraton Austin Hotel
Sheraton Austin Hotel
Sheraton Austin Hotel
Ranked #55 of 186 hotels in Austin
3.5 of 5 stars 230 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

230 reviews from our community

What travellers say about this hotel
  • Very nice(18)
  • Breakfast buffet(9)
  • Friendly and helpful(6)
  • Good location(5)
  • Hot tub(4)
  • Red river(4)
  • Club level(4)
  • Rooms are clean(3)
  • Pool area(3)
Traveller rating
    62
    68
    59
    27
    14
Only show reviews for Family (26) | Couples (52) | Business (95)
Date Rating
Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice Staff, Great Location”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I enjoyed my most recent trip to Austin while staying at the Sheraton on 11th Street. It is within walking distance to many retaurants that offer live music and great southern food and drink. I will continue to stay at the Sheraton on future business trips. The breakfast that is offered is very nice also, a great addition to a great stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Chad C about Sheraton Austin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Baxter, Manager at Sheraton Austin Hotel, responded to this review
11 February 2012
We are glad that you enjoyed your stay with us and appreciate the feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, TX
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Average hotel, good price for location”
3 of 5 stars Reviewed 6 February 2012

This Sheraton was a regular hotel, bit more on the nice side due to flat screen tv and simple contemporary designs in the rooms. The beds were nice and soft, had 4 pillows per bed, and the room was very clean. Hotel lobby and bar was really nice and new though. Parking was $15/day for self-park in their garage, but since our SUV had a big cargo box ontop of it, the valet guy said he'd park it for us in valet but for regular $15/day. Valet was $25/day. So we tipped him well for doing that for us. =) Check-in was fast and easy. We had a double bed room on the 5th floor, view wasn't anything special. It was a good deal because the location was right off of Highway 35, and between UT campus and 6th street. (We all wore heels, so we took a taxi to 6th instead of walking 5 blocks). Overall, not bad for the price we paid on priceline.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ldang about Sheraton Austin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Baxter, Manager at Sheraton Austin Hotel, responded to this review
14 February 2012
Thank you for your review! We are glad that you enjoyed you stay with us. On your next stay feel free to reach out to us prior to your arrival and we will ensure you receive a room with a view of the state capitol! We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
39 reviews 39 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Thought it was going to be a bit bigger!”
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

I enjoyed the view until I looked up on my ceiling and saw a condom on the smoke detector hanging above where I sleep in the room. I called the the lady for more towels and had her remove it. If I wasn't with my mother, then I would have made a big deal about it. Our room was supposed to be cleaned before we entered. It was obvious as to what was hanging down. We should have been compted a day. It was removed with gloves...thankfully. Also, the food was not too impressive! Stay somewhere else if you are in Austin, Tx.

Room Tip: elevators take forever...get a low floor
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 18 more reviews by Sadie I for Austin
Ask Sadie I about Sheraton Austin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Baxter, Manager at Sheraton Austin Hotel, responded to this review
14 February 2012
Thank you for taking the time to share your experience with us. We currently are addressing this unusual circumstance with our housekeeping team. Obviously this is not a normal experience for our guests. If we can be of any assistance in your future travels please let us know. We would love to have you try our property again and experience it the right way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Awesome Srvice”
5 of 5 stars Reviewed 2 February 2012

This hotel was fabulous in the service area! I didn't stay long enough to really rate other parts, but I can say for sure that the staff does a great job.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelFreak1988 about Sheraton Austin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
“Nice”
4 of 5 stars Reviewed 2 February 2012

The Hotel is in a good location downtown for getting in and out. Room was fine - no complaints other than I prefer softer towels. Edwin at the front desk was quick and courteous.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jeff M about Sheraton Austin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sheraton Austin Hotel also viewed

Omni Austin Hotel Downtown
4 of 5 stars 396 Reviews
Austin, TX
Show Prices ABS:HotelCheckRates-d98453?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn & Suites Austin Downtown
4 of 5 stars 190 Reviews
Austin, TX
Show Prices ABS:HotelCheckRates-d259008?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Austin
4 of 5 stars 420 Reviews
Austin, TX
Show Prices ABS:HotelCheckRates-d282698?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 186 hotels in Austin, ranked by popularity »

Been to Sheraton Austin Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Austin Hotel

  • Sheraton Austin
  • Austin Sheraton
Address: 701 E. 11th St., Austin, TX 78701
Price range (per night):* INR9,474 - 15,047

Owners: What's your side of the story?

If you own or manage Sheraton Austin Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Austin Hotel
Show the lowest price for this hotel (from our partners)
Show Prices