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BEST WESTERN Atrium North – reviews, photos

2.5 of 5
7928 Gessner Drive, Austin, TX 78753-6506
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BEST WESTERN Atrium North
BEST WESTERN Atrium North
BEST WESTERN Atrium North
BEST WESTERN Atrium North
BEST WESTERN Atrium North
BEST WESTERN Atrium North
Ranked #81 of 186 hotels in Austin
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    9
    4
    4
    4
Date Rating
Katy, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice for the price”
4 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

Besides the neighborhood, this was a good stay. The area has obviously gone downhill in recent times and numerous empty buildings are around the hotel. However, it appeared that there was work being done next door, so there might be hope. The beds were nice and room service did a decent job. Weirdly, I would vote this as one of the most comfortable beds.... better than what I expected from Best Western. The breakfast and happy hour were good for the price of the hotel, but be ready for plastic and paper products. The internet was hit and miss, sometimes it was fast, other times, dial up is fastert, but I was along way from the front desk which might have made a difference. Overall, a good room for a good price.

Also, depending on your activities, it could be nice or not so nice that there was a huge amount of law enforcement staying there (10+ patrol cars every night).

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask justllooking about BEST WESTERN Atrium North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“No Internet, no phone”
1 of 5 stars Reviewed 19 March 2011

-Wifi exists but too weak to do anything in the room, you have to go out on the lobby.
-Telephone in my room did not work, problem was reported only to have engineer came 2 days later to confirm there is an issue with cabling and can do anything about it
-breakfast sever in plastic dish and cutlery, too lazy to cook eggs upon order even when not busy, rudely told me to get pre cooked Luke warm scrambled eggs covered by foil, spilled everywhere

If you don't need Internet connection, phone line, nor decent breakfast.

  • Stayed March 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 000ttt000 about BEST WESTERN Atrium North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Mixed feelings”
3 of 5 stars Reviewed 5 March 2011
1
person found this review helpful

I'm a solo traveler and stayed here for 2 nights. Had to change rooms because the first room didn't have any hot water. Matiencence said he "fixed it" when clearly it wasn't even luke warm. Second room didn't have a problem. I payed extra for the whirl tub and I didn't even use it! In both rooms I was in, the cab to one of the jets had hair and gunk wrapped around it. Enough to gross me out. Also, In middle of my shower in the 1st room I was in, a roach came out from underneath the shower door. Very limited on the channels that came in one the 1st room. 2nd room I had more of a selection. So I guess you get what ya get. Resturants (Dennys, Chilis, Applebees) across the highway just less than 2 miles away. Nothing in walking distance. About 10/15 minutes from the downtown 6th street shopping and bars. 1st room there was left over empty sugar packets still in the coffee bin from previous person. Front desk was so-so helpful. They were nice and smiled and stuck me in another room without problems. They answered all questions I had and were nice but I got the vibe it was because they "had" to be. So overall, not worth the price or the location but if a last resort I guess it would have to do. Also, right directly across the street is a bunch of run down apartments and questionable people walking around all the time. The hotel is put in middle of a scary looking place especially for a solo traveler that is a chicken like me.

  • Stayed February 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask IntrinsicB about BEST WESTERN Atrium North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Lyme, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“cockroach/eeeek”
1 of 5 stars Reviewed 3 January 2011
2
people found this review helpful

Mr cockroach warned us "get out". The atrium/pool/dining area connects all the rooms, too bad the indoor pool has water gushing up into it with black color mold all over the wall. Our rooms both had exposed electrical connections for the heater/ac. The holes in the bathroom door, repaired tub chip and OLD cobwebs were more indications of the disrepair. The hotel is scheduled to be "updated" I say steer clear until the work is complete and the city has inspected the place. The redeeming part of our stay was the morning chef. He was friendly and cooked a great egg. My family enjoyed his gravy, but that is the only positive.

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask armadillo68 about BEST WESTERN Atrium North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Good value and convenient location”
4 of 5 stars Reviewed 16 December 2010
2
people found this review helpful

This hotel is located near the juncture of I-35, the main N/S highway, and Highway 183, which cuts northwest from the airport across the north side of Austin. Gressner Drive, where the hotel is loated, has the advantage of a stub road under 183, so you can go east by negotiating two stop signs, without the usual long run down the service road to turn around.

The hotel is solidly built of concreete, and thus fairly quiet. As the name implies,it is built with rooms arranged around an open roofed courtyard. This has one small disadvantage as at times one can detect a slight smell of cigarette smoke from the fourth, smoking floor, but it is slight. As has been noted, the hotel hosts a lot of state troopers, and their vehicles' presence in the parking lot can't hurt your car's security any.

The lobby is large and nicely tiled. Bedrooms are adequate, the carpet and curtains perhaps a little dated. A list of coming upgrades is posted in the lobby, presumably for "regulars". Be warned that the towels are a blend - don't ruin your glasses on them.

Breakfast includes hot eggs (off the grill if you want a certain style), sausage, bacon, and that southern staple, biscuits and white gravy - along with coffee, juice, toast and cold stuff. There is a small indoor pool, but inside an atrium that's pretty much for exhibitionists. The hotel has two elevators, so no need to haul luggage up stairs. In-room wireless works well, with a steady five-bar signal. The front desk staff accepted two Fedex parcels for me (one of which beat me to the hotel) without problems.

I would call this hotel a good value, not fancy but more than adequate - which is generally the Best Western style, in my observation. When the high speed roads are running clear you can get around the city quite quickly from this location.

  • Stayed December 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Atrium North

  • Best Western Hotel Austin
  • Best Western Austin
  • Austin Best Western
Address: 7928 Gessner Drive, Austin, TX 78753-6506
Price range (per night):* INR6,298 - 6,966

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