My 27 year old son, who is a former Peace Corp Volunteer stayed at this hotel all of one hour before discovering the bed bugs. He has been in many shall we say
'less than clean" places while serving in the Peace Corp, but never was he as horrified as he was with the experience at this hotel. Trust me, this is from a very laid back son who never complains.After traveling all evening he checked into the hotel, took a shower and then went to bed. He was not in the bed very long before he felt something crawling all over him. He turned on the light and could not believe his eyes.Apparently the bugs come out of the mattress when they feel body heat. He said the bugs made a complete outline of his body. He quickly got dressed, loaded up his suitcase and went to the front desk. The front desk man did not appear to be surprised, was rude to him and said he could not refund his money. I have to say the manager did call him the next day and said he would refund his money, but it would take a couple of days before his charges would be taken off his credit card. I have never written an online review, but feel it is my duty to warn others.

The man that check us in the counter had an earing not polite.We stayed for two days that the second day we requested towels the office said come and get them. Second day came nobody clean the room. This hotel stinks because the hotels provide stoves that everyone is cooking weird foods and you can smell it all over the halls all day long. Don't expect to get any service from this hotel. You have to get it yourself. The only thing they did to the hotel is painted fresh paint to hide their mistakes.

The location for this hotel is good and it looks nice from the outside.

Inside, it was noisy and dirty. Our first room had a half eaten cookie on the counter. The second room was better, but the AC temperature knob was broken and it was freezing in the room. Rather than change rooms again, we put it on vent and lived with it. NOTE: there was a stack of AC units behind the counter so they must be changing them out.

The room itself was OK but needed a thorough cleaning and rehab job. The tile floor had loose tiles. Several steel surfaces showed rust. The bathroom sink had dozens of cigarette burns.

On the good side, the bed was comfy and I like having a kitchen.

Although it was quite hard to find, the staff members were very helpful and accommodations were adequate. We had to circle around for about 20 minutes before we figured out how to get over to the hotel. Once there, staff members were able to give us local information such as closest restaurant (over 1 mile away) and taxi info. Internet was available but cost $5/ day so we opted against it.

We chose this hotel because we were going to a concert at The Backyard Bumble Bee Cave. This hotel was the closest to that venue; however this hotel was not close to anything else. Because of location, if I were to stay in Austin again, I probably wouldn't choose this hotel.