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SpringHill Suites Austin South – reviews, photos

3.0 of 5
4501 South IH-35, Austin, TX 78744
Hotel amenities
SpringHill Suites Austin South
Ranked #90 of 186 hotels in Austin
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    13
    14
    6
    5
    5
Date Rating
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Horrible Stay”
1 of 5 stars Reviewed 27 February 2011

Thread bared sheets that were scratchy. Thin walls Small bugs that looked like fleas were on the tub surround and bathroom ceiling. Too much furniture made the rooms cramped- the CRT tv's on chests need to be updated with a flat screen so it's easier to move around. Vanity area was tiny. Breakfast food was luke warm. Would not stay here again.

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask queenie67 about SpringHill Suites Austin South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida (home of the Gators!)
Top Contributor
77 reviews 77 reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
“Good value, good hotel, as expected.”
5 of 5 stars Reviewed 20 February 2011
1
person found this review helpful

I come to expect certain things from certain chains, this is no exception. I have stayed at this property twice, both times have been very good. Clean rooms, good location, no complaints at all.

I also REALLY like that they have a couple parking spots designated for priority club members, a very nice plus!

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask johndfffff about SpringHill Suites Austin South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Lewis, General Manager at SpringHill Suites Austin South, responded to this review
22 February 2011
Thank you very much for your compliments for our hotel. We take great pride in our work and continue to strive to be the Cleanest and Friendliest hotel in Austin! See you next time!
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Houston, Tx
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
“Not bad but they need to clean their carpets”
2 of 5 stars Reviewed 13 October 2010

My daughter and I spent 1 night in Austin in order to attend Discover UT Day. It was a long day to get to Austin (a whole other story!) and we were pretty tired. So we were looking forward to a good night's sleep and be rested for the all-day event @ UT. Well I learned to make a note to myself to NEVER accept a room near the icemaker/vending area. That thing kept me awake pretty much all night.

The other issue is while the room itself seemed clean and the beds comfortable, the carpet was smelly. Like it hadnt been cleaned in quite awhile. The breakfast was mediocre and the coffee was pretty bad.

Bottom line is I will be finding another place to stay when I go to Austin.

  • Stayed October 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CathyMV about SpringHill Suites Austin South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“beg bugs problem- stay away”
1 of 5 stars Reviewed 5 October 2010

I had beg bugs during my stay there. So change rooms or better yet do not stay there. Also there was a problem with the shower drain. It was noisy and the air conditioning does not work right.

  • Stayed September 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SeattlePuppies about SpringHill Suites Austin South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin Lewis, General Manager at SpringHill Suites Austin South, responded to this review
14 October 2010
Thank you for taking the time to leave a comment about our hotel. We are very sorry for any inconveniences that you experienced while staying with us but please know that we have immediately corrected the shower draining slowly as well as confirmed the air conditioner is in proper working order.
I did want to address the issue of bed bugs. We go to great lengths to ensure that any claim of bed bugs is thoroughly investigated, as our national pest control vendor, Ecolab, was immediately called upon hearing this complaint. Ecolab does a very thorough search as they are trained to do. They are unbiased and very professional with each and every service call. We have on record, documentation that shows no evidence of bed bugs for this, or any other room in our hotel.
We certainly hope you will give us another try on your next trip to Austin. Thank you again for your comments.
Sincerely,
Kevin Lewis
General Manager
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Nor Cal
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
36 helpful votes 36 helpful votes
“Stayed for a week on business, location...”
4 of 5 stars Reviewed 2 August 2010 via mobile

Stayed for a week on business, location is right off IH-35. Room was more of a studio suite, no door between the sitting and sleeping areas but it was clean and in decent shape and bed was comfy. Furniture & carpet are slightly worn but not gross and TV is old school (as in, not an HD flat screen). Mini- fridge & microwave were convenient. I don't know what cleaner they use but it took a minute to get used to the fragrance, best I can describe is something like sandalwood incense?

Free breakfast includes scrambled eggs, sausage, oatmeal, and the popular Texas-shaped make-your-own waffles as well as cold cereal and the usual muffins, bagels, and fruit. Parking is free. You do hear some traffic noise being so close to the highway, but it becomes white noise after a while. Pretty good value at a little over $100 a night. If you stay here, use the rear lot and streets behind the hotel as the frontage road is one-way and exasperating to have to go far out of your way to make a u-turn all the time! Lots of restaurants and chain stores nearby.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NorCalKat about SpringHill Suites Austin South
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Additional Information about SpringHill Suites Austin South

  • Springhill Suites Austin
Address: 4501 South IH-35, Austin, TX 78744
Price range (per night):* INR6,353 - 9,251

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