First the bad news: When I first approached the front desk, a woman was complaining about a room switch and saying she would never stay at a Staybridge again, and indeed, the management had also switched our room to one with only one double bed instead of the two requested online. Not a deal breaker for us (a couple in our early 60's). We were given a $50 discount the first of three nights, and $20 off each of the other two nights. The discount did not show up on our credit card records for a couple of weeks. The people at the front desk were nice about it, but when I asked for a printed receipt as we were leaving, they insisted we call the online booking dot com to get one. The online place insisted the hotel should print it. A third call, to the hotel again, resulted in the desk people telling us they would call us in an hour. The next day, an email arrived, with the receipt attached. So it was a bit of a hassle to get the receipt, but they were businesslike about it, and not rude. The only thing very slightly wrong with the room was the lack of waste baskets. The bathroom had a small one, and the kitchenette had only a small one attached inside the cabinet door under the sink.
Now the good news: The room switch put us in a suite with a large conference table we didn't really need, but we spread out our two computers, which worked well with the internet connections. The kitchenette/table/living room was spacious, with a couch and chair and coffee table, and it had a nice TV (I'm guessing 25 inch screen), along with a dry erase board enclosed in a cabinet with nice doors, on the wall at one end of the long table. The bedroom had another TV. Both had a nice selection of Dish Network channels. The bed was excellent. Just the right firmness, so moving or getting into bed did not disturb the other person's sleep. The temperature controls were easy to operate, and the heating system was very quiet. The bathroom had toilet and tub in a closed off room, and the single sink vanity was discreetly placed away from the bed but within the bedroom. A roomy closet was next to the vanity, and a large dresser was next to the TV cabinet. Overall, it was very clean, with plenty of towels, soap and shampoo. The kitchenette included pans for stove top cooking (no oven, but it was not expected), a small sink, a new and full refrigerator with ice maker, toaster and microwave, and several cabinets, one filled with nice, clean glasses, cups, and plates. Silverware was in a drawer. The rooms had windows but no view, so it was very private. Outside, the hallway was narrow, and the room was adjacent to the maid's area, which was noisy as you walked by (Mexican music playing and laundry machines operating) but not at all annoying, and absolutely none of that could be heard inside the room. We did not use the buffet or breakfast, but I'm guessing they would have been very good, given the overall atmosphere of the hotel. The grounds were well kept. Parking filled quickly, but we were never more than 100 feet from the door. The hotel is 15 minutes by car from downtown Austin, but I would recommend bringing GPS if you're not familiar with Austin's highways. I missed a ramp and ended up on the wrong freeway one afternoon, so you must keep your wits about you in that city! Overall, our suite would be perfect for a basketball team or small business group, and even for a family. We enjoyed it.

The location of this hotel wins over everything else. This is one of the best places around Research blvd. Plenty of options to go out for dinner and shopping. Arboretum and Domain malls are almost a brisk walk away. If you are planning to take the public transport the capitol metro bus stops right outside the hotel.

The room service is good and they take care of daily chores. The staff is friendly and they are always ready to help and guide you if you are new in town.

The "out & about" is nice program that they started when I was there which highlights the local events and fests. Got to know about the Pecan Festival on the 6th street. It was fun!

The breakfast is good with nice options(but you might get bored if stay for month or so which is understandable).They serve snacks and drinks in the evening from Tuesday through Thursday which is very refreshing where you can hang out in the lobby with friends sipping the local favorite Shiner!!

I recently stayed at Staybridge Suites Austin Arboretum for 12 nights while visiting Austin for leisure. Hotels in the area are expensive but this was very good value especially at extended stay rates. Excellent breakfast including cooked options - plus a hot buffet Tuesday to Thursday evenings. 24 hour coffee and flavoured iced water in the lobby. There are lots of restaurants and shops nearby. If you want to avoid driving into Austin, the park and ride for the express bus (every ten minutes weekday mornings and evenings) is about a mile away. Local buses stop outside the hotel. What really makes the hotel stand out is the commitment of the manager and his staff. Nothing is too much trouble and they really do try to make guests feel comfortable and at home. I've stayed in a lot of suite-type hotels over the years and this is one of the best.

I stayed 2 nights at this hotel on the north side of Austin. I was attending a business event at UT - Austin and found this hotel to be much more reasonably priced than the downtown hotels. The drive in to UT was only 15 minutes. The hotel itself was clean and a typical Staybridge Suites. My room came with full kitchen, microwave, full fridge / freezer and dishes. This particular hotel allowed pets, but I did not encounter any unpleasant odors as a result. Free wireless internet in the room worked. The free breakfast was good, with both hot food (eggs, sausage, waffles) as well as the normal cold options (cereal, bagels, yogurt). They served appetizer type food in the evening, but I went out to eat downtown, so I didn't have a chance to sample... The outside grounds were a bit small, but very pretty with flowering trees, bushes and a small pool. I didn't get a chance to go swimming, but the pool looked clean. There were several restaurants within walking distance (1 mile or less). I'd stay here again especially at half the rate of the downtown hotels. My only objection was that I was given a room right next to a back exit door and the door slammed quite loudly and shook the walls a bit. I was able to sleep through the noise with the A/C on all night. The hotel was full, otherwise I would have requested another room.