It seems like some people here are staying for extended stays. With a room this small that would be irritating. The rating I gave is for the 2* hotel class. 2* hotels can include good chains like Candlewood Suites, or it can include real horrid dives like Crestwood Suites. So I am rating this as average in the 2* class hotel. Did I mention the room is small? As small as anything this side of a New York City hotel. It was just me by myself and it felt cramped, cant imagine if you booked this place with a couple of people.
The room suffers from some 2* hotel wear and tear that is typical of this budget of hotel. A cigarette burn on the carpet. One of the lampshades is torn. One of the lamps didnt work. Old crappy small tv. So if an eye for detail and perfection is something you're after dont stay here. Having said that the room was generally clean, the linens looked clean, the walls had been recently repainted yellow, and the furniture was new and pleasant. There is a full size fridge and cooking utensils in the room.
The front desk lady seemed cordial, at first. The room I was given at first had a serious problem. The A/C unit was making a ridiculous sound like the motor was shot. Also the grille where the air was coming out looked it had been kicked in by someone who got tired of the noise. I know some A/C units are loud in motels and often put up with it but this was broken and intolerable. So I went back to the front desk and explained the situation cordially. She was somewhat rude right off the bat saying they're probably all like that and that I should basically put up with it. I persisted and said if she wanted I could let her listen to the noise and she would see it was broken. So finally she got me a new room. Not exactly putting the customer first!
But here I am in my new room and the A/C is as quiet as a mouse.
Basically to sum up this place is ok as a crash pad to sleep at if you need to stay in town cheaply. For anything else its not recommended. Its small, cramped, and has some rough edges.
I didnt book directly, Hotwire stuck me in here. I wouldnt book here directly even if it was cheap. Though its tolerable for a few days, which is more than you can say for some 2* hotel rooms.
- Homestead Austin Arboretum
