I stay at this location every time I visit my parents. The location is central located for me. The staff is ALWAYS friendly and the rooms are clean. They are pet friendly at no extra cost & the rates are ALWAYS reasonable, no matter if it is peak season or not. I have a few people I would like to Thank, for making my stay GREAT as usual. Laquetta Wallace for trying to help me find my reservation that I made online, so she could accommodate my room preference, that was not available online. Laquetta, was so patient, calm, caring & understanding. Charla Hann was also patient, calm, caring & understanding. Charla did find my reservation after have to reset the system, she made the corrections and changes quickly & efficiently. I never got the pleasure to meet Charla face to face, but I can tell you, when I spoke to her on the phone you could hear her gleaming smile from cheek to cheek. Dale the manager of this location for checking me in early with a friendly smile. Dale did a WONDERFUL job training his staff with such skill to be able to handle any task in a professional way, regardless if he is on site or not. LAST BUT NOT LEAST!!! SHERIEF BROWN THIS GENTLEMAN IS A GO GETTER, OVER ACHIEVER, PEOPLE PLEASER, HARD WORKER, WANTS TO MAKE EVERYONE OF HIS GUEST HAPPY! THERE WAS NEVER AT ANY TIME THAT I CAME DOWNSTAIRS AND DID NOT SEE SHERIEF BUSY WORKING TO ACCOMMODATING HIS GUEST. HE WANTS HIS GUEST TO FEEL LIKE THEY ARE AT HOME, AND LET ME TELL YOU HE DID JUST THAT, WITH HIS SMILE, KINDNESS, CARING, COMPASSION, DEDICATION & HIS SINCERITY & IT WAS TRULY SINCERER, I FELT IT! SHERIEF GOES OVER & BEYOND THE CALL OF DUTY FOR HIS GUEST. I did not realize there where still people in the world like WONDERFUL people I met at my stay this time. If the world had more people like these people the world would be a much better place. HATS OFF TO ALL THE TERRIFIC STAFF AT THE RED ROOF INN in Austin TX #258. I have always recommended this establishment to friends & family, I will most defiantly continue recommending this location to anyone I know that is heading to Austin. Thanks again for making my stay one that I will never forget. Best Regards, Cindy Howe-Victoria, TX