My husband and I stayed there only because it was near his friend's birthday bash and we wanted to be safe from driving while drinking. We arrived at 8pm, the "manager" was a nightmare!! I asked him if it was family owned and he went off the deep end. I went from being annoyed regarding the lack of customer service to being truly scared for my safety. The manager called someone on the phone saying I had attacked him and his family. Telling whom ever was on the other line a bunch of untruths. It was terrifying the way he behaved. Not only were we over 45 minutes late to our destination but I was totally shaken up. He almost ruined our trip all together! Plus our room's heat didn't work and when I took a shower before bed, the soap holder fell off the wall and hit my head. This place is a NIGHTMARE! , HORRIBLE, HORRIBLE, HORRIBLE!!!
- Ramada Austin
- Austin Econo Lodge
