Our company just hosted our annual Sales Meeting at the Four Seasons in Austin. We were very impressed. The staff was very friendly and professional, the food was great, and the accomodations were lovely. They provided a wonderful environment for us to meet in, and we would surely have events here in the future. Thanks Four Seasons!

The lobby is beautiful and the staff couldn't be nicer or more helpful. I forgot the power cord for my computer and someone was at my door with several options within 5 minutes of calling the concierge. This is not one of the absolute over-the-top Four Seasons, but it was lovely. The service was top-notch with great attention to detail (they even remembered that I don't like being right next to the elevator). The bed was supercomfortable and I had a lovely view of the lake. There was also plenty of light to work (not always the case!). Gym is a good size for a hotel. I would absolutely recommend this hotel.

The Four Seasons Austin is top of the list for accommodations, food, and service. The hotel, guest and meeting rooms are all well appointed with lovely views. We held a meeting here recently, and the attention to detail was unsurpassed. From the sales department to the onsite support staff, everyone was professional, anticipative, and friendly. The food was delicious and presented in creative fashion. You get the sense being in this hotel that all employees have one goal in mind - the satisfaction of the guest, whether it is detailed meeting planning or simply mailing a letter. I highly recommend the Four Seasons Austin to all meeting planners. They will certainly make your onsite job alot easier!

We booked the Four Seasons for our visit to Austin as we figured that for the extra cash, we couldn't go wrong. We were wrong! While the lobby was very nice, our bedroom hadn't been updated since at least the 1990s and the view was not as nice as the one shown on the web site. (Even though we had a river view, there was some kind of industrial construction taking place off to the left.) It was definitely not the Four Seasons experience we were expecting. To be fair to them, when we complained, the hotel manager, Sara(h?), was very nice and offered to show us a suite but couldn't do so until the next day. We opted to check out and go to the nearby W hotel rather than wait around.

The reason we are giving it a 'poor' rating rather than 'average' is that given the relative cost of staying at the Four Seasons, the least they could do would be to have reasonably new rooms for their guests. Sorry, but for what you pay, there are much nicer options in Austin.