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Quality Inn at Arlington Highlands – reviews, photos

2.0 of 5
121 East I-20 & Matlock Rd, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Hotel amenities
Quality Inn at Arlington Highlands
Ranked #30 of 61 hotels in Arlington
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    8
    13
    10
    2
    7
Date Rating
Texas
1 review
“My family loved this hotel”
5 of 5 stars Reviewed 1 August 2011

We live a couple of hours away but decided to stay here after a fun filled day at six flaggs. The kids were tired and we didn't want to make that drive back home. The check in was quick and the front desk clerk was very professional and patient. When we went to our room it was nice, cool and very clean. . I loved the different choices they had for the kids. When we checked out we asked the clerk where a good place to eat was. There were alot of places to choose from that was within walking distance. If you are in the area you should try BJ's Brewery. I would definitely stay again. The hotel staff was great.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TexasFamilyof6 about Quality Inn at Arlington Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SQualityInn, Director of Sales at Quality Inn at Arlington Highlands, responded to this review
23 September 2011
Thanks! Our entire staff is working hard to constantly make the property better for our guests. It definitely gives us a morale boost to know that we are doing the right things. Thanks for staying with us and we hope to see you again soon!

Best Regards,
Tina Patel
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Giddings, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Surprisingly great!”
3 of 5 stars Reviewed 26 July 2011

We stayed here after a Rangers game. We were a little skeptical because the price was so low ($54). We were pleasantly surprised. Check in was quick and easy. Front desk was very friendly. We had four people in the room, and actually had enough towels for everyone. The non-smoking room smelled like smoke, but once the a/c got going, the smell was gone. The room was clean and nicely decorated. The morning breakfast had sweets, cereal, fresh waffles, sausage, yogurt, juices, coffee and fruit. This is no luxury hotel, but I have stayed in much more expensive hotels with a lot less appeal. I will definitely stay here the next time in Arlington!

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jandg98 about Quality Inn at Arlington Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SQualityInn, Director of Sales at Quality Inn at Arlington Highlands, responded to this review
23 September 2011
Rangers’ Fans!! You guys are always a fun bunch at the hotel and we love to have you support our local team! On game days, some of the restaurants within the Highlands (within walking distance to the hotel) will have specials going on for the fans… Ask our Front Desk Team to see if they know about any deals that day!

Best Regards,
Tina Patel
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Burkburnett
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect location and the most amazing breakfast!!”
4 of 5 stars Reviewed 12 July 2011

We were looking for something close to the Arlington Tennis Center. This Hotel was right around the corner. This hotel is very clean and the staff were very professional. The best part of the hotel was the breakfast. It was the best continental breakfast we've ever had. Fresh hot waffles, hot fluffy biscuits, gravy, sausage, boiled eggs, fruit, cereal, pastries, juice, and coffee. We were so impressed with the ammenities that we opted to return to the same hotel for the following night after advancing in the tennis tournament. The only downside was the wifi reception was not very good unless you were in a room located near the lobby.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JonesGirl2 about Quality Inn at Arlington Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SQualityInn, Director of Sales at Quality Inn at Arlington Highlands, responded to this review
23 September 2011
Thanks for choosing our hotel for your stay! I know that our WiFi reception is horrible in a few rooms at the back end of our property, but we are actively working with our IT team to find ways to resolve this issue. If you are a traveler that requires WiFi, please let our front desk agents know during check-in and they will accommodate you in a room where WiFi signal strength is excellent.

Best Regards,
Tina Patel
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Grandview, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Interesting”
3 of 5 stars Reviewed 11 July 2011

My overall stay was ok. Had an incident with a gecko & a cricket, but nothing to get upset about. Seems housekeeping was short on towels on day #2 and the face towels and the floor mat were not replaced in my room on that day. The front desk staff was very helpful in getting me some though. My room was near the pool, that could get a bit loud. The breakfast was pretty good. Shopping & restaraunts close by as well as a mall.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SenBlack about Quality Inn at Arlington Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SQualityInn, Director of Sales at Quality Inn at Arlington Highlands, responded to this review
23 September 2011
Oh no! I’m sorry our housekeeping staff messed up on the towels. I’ll be sure to relay this information to our Executive Housekeeper to ensure she is double checking everything. In the Texas heat, all the families and business travelers that frequent the hotel love our pool. For a quieter area of the hotel, let the front desk know that you want a room along the West side of the hotel. Hope to see you soon!

Best Regards,
Tina Patel
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Laredo, Texas
1 review
“great motel with a great loaction”
5 of 5 stars Reviewed 29 June 2011

My family and I stayed there for the price so we didnt expect much, but, then wow were in for a pleasent suprise. the room was very clean. the staff was very helpful and pleasent. and the location makes this motel the whole package there is a bunch resturants. shops within walking distance. If im in Arlington again this is going to be the place I rest my head........ Thanks Guys...

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cris409 about Quality Inn at Arlington Highlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SQualityInn, Director of Sales at Quality Inn at Arlington Highlands, responded to this review
23 September 2011
You’re welcome! And thank you for being our guest and giving us your feedback. Also, next time you’re in town, check out the Dave N’ Busters or the Studio Movie Grill (both within walking distance). Sometimes, our front desk staff even has coupons or certificates to many of the restaurants and entertainment venues around us to make things a little easier on your wallet! Just speak to them during your stay to see if they do have anything available at that time.
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Additional Information about Quality Inn at Arlington Highlands

  • Quality Inn Arlington Highlands
  • Quality Inn Arlington
  • Arlington Quality Inn
Address: 121 East I-20 & Matlock Rd, Arlington, TX 76018 (Formerly Comfort Inn Arlington)
Price range (per night):* INR3,622 - 5,071

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