To Monica - Sales and Catering - Just a short note to Thank You for all your efforts in setting up our managers meeting in December. I appreciate that you must have the patience of a Saint to be able to keep up with all the changes that were made due to the wants and needs of us. And mind you, not my wants and needs, but our Director of Sales. He is a man of many changes!
Yet you stuck in there, no pushing or hurry ups of any kind, and I really appreciate it. Any and all of my questions were always answered friendly and professionally. And as I don't usually get involved with these types of off-site meetings, there was almost no effort whatsoever.

I had absolutely no worries that everything would be just perfect, and that if something did happen to come up, you were right there to make sure our needs were met with satisfaction.

Lunches were AWESOME! Set-up was nice, and I appreciate that you and the staff didn't just set the buffet up, and leave. Yourself and staff stayed right in the area, not in the way, but just close enough to make sure everyone had just what they needed.

Anyway, Great Job, and Thanks again!

As a professional musician, I travel quite a bit and stay at various levels of hotels. Yet I expected more from this hotel. I was in room 707, nice and quite upper floor. However, my heating unit never worked and I found myself freezing every morning. To combat the cold, I jump in the shower with the strangest on/off mechanism. You turn the knob to turn on the water and after that it is a guessing game where hot and cold is. If you go all the way to the left it becomes cold so you have to find your way back for hot. That would be okay but the water pressure was so low I had 3 showers where the hot water didn't kick in about half way through the shower. This is just unacceptable. Other things include the old style tv and bed with no head board. I can live with those but the shower and heating unit is ridiculous. Couldn't wait to go home and take a real shower.

After staying here a Friday and Saturday night in January, we have to wonder about any reviews that say it is quiet. Most rooms open into a stone and glass atrium that functions as an amplifying echo chamber. The rooms that don't, are on the stairwell, where the door slams every time someone enters or exits. The tub had a PVC pipe in the ceiling which continuously dripped. We think it was the air conditioning condensate drain, but it reminded us of Chinese water torture. Ear plugs and eye shades were provided with the room, but were insufficient to block out the noise.
The front desk staff was nice and helpful. The buffet breakfast was handy. The room was clean.
But if you want to sleep here, bring industrial strength white noise!

Been staying at this hotel for 3 years. Nice location and excellent friendly service