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Quality Inn & Suites Amarillo – reviews, photos

2.0 of 5
6800 I-40 West Service Road, Amarillo, TX 79106
Hotel amenities
Quality Inn & Suites Amarillo
Quality Inn & Suites Amarillo
Quality Inn & Suites Amarillo
Quality Inn & Suites Amarillo
Quality Inn & Suites Amarillo
Quality Inn & Suites Amarillo
Ranked #43 of 67 hotels in Amarillo
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    2
    9
    5
    5
    8
Date Rating
Houston
Senior Contributor
33 reviews 33 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“A Loud Night”
2 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

This was a very old motel. It has outside doors. It is right on I-40 west service road. We had to run the loud air conditioner to sleep. The bathroom was nasty and buggy. The sink was in the room with no privacy.
The breakfast was good. The lady serving tried to keep all happy, even though there was a shortage of food.
I will not return. Thankfully we were just passing through on the highway.

Room Tip: If making a reservation for this motel insist on being in the back away from the interstate.
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  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask my sweet about Quality Inn & Suites Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“I've paid more for less!”
4 of 5 stars Reviewed 17 August 2011 via mobile

Maybe it's because we got in at 2am, but I was pleasantly surprised at the size and cleanliness of this I40 convenient 'economy' hotel. Free hot breakfast AND they gave us a late check out without hesitation.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NoOneSpecial12 about Quality Inn & Suites Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Gross, do not stay here”
1 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

I reserved a room here after reading reviews, I did a prepaid reservation for two nights, going and coming from our vacation destination in New Mexico. I would never stay here again. I would not have stayed the second night if I hadn't already paid for it. Requests for rooms in the back of the hotel away from freeway noise were not honored. But the worst was the room itself. The room was superficially clean, ie the bathroom and sink area were clean and the room was vacuumed. The rooms were large with a love seat, chair, desk, small table, fridge, microwave in addition to the bed. Sounds great. Unfortunately, the upholstery on all the furniture was so stained it was disgusting. I thought surely this is just an issue with the 1st room. Not so, the 2nd room on our return visit was worse. I am not a cleanliness, germ free fanatic, but I could not sit on this furniture. Please see the pictures. The carpet was also stained. The owners have obviously never heard of carpet or upholstery cleaning. I am talking about multiple large stains on every piece of furniture, and stains (topical spills) I will not even describe on the carpet around the bed. Wifi was advertised but only really worked (sometimes) if you were in the hotel lobby or breakfast area. Otherwise you had to plug in your phone cable to get internet (my husband the techie had that, how many people do anymore?) Breakfast was better than coffee and a sweet roll, with scrambled eggs (cold), bacon, biscuits, waffles, fruit and breads. But the space available was not large enough to accomodate the number of people there and the one cook could not keep the food replenished. She did her very best and was a very friendly person and tried to do whatever she could to accomodate diners. I asked to speak to the manager after our second stay there, sorry, he's not here. so may I speak to the assistant mgr? The desk clerk said he guessed that was him - I explained my dismay at the dismal condition of the furniture and cleanliness, got a shoulder shrug and nothing else. Who cares, you paid your money, now leave....that we did and will never return.

Room Tip: Go to another hotel
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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask DallasWilt about Quality Inn & Suites Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Malvern, Arkansas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Walked to the room and returned to get my money back!!!”
1 of 5 stars Reviewed 25 July 2011

This motel is in a horrible part of town and my husband and I had our doubts about it when we drove up and looked at the surroundings, but we were tired after driving all day and just needed a room for the night. I went in and paid for the room and noticed that everything needed updating and a good cleaning but it wasn't that bad that I didn't think we could make it one night as long as the room was clean. We got our keys and drove around the back of the hotel, and bece more and more uneasy. There are signs every few feet warning that they are not responsible for your vehicle and theft. We got out and walked to the room and noticed all of the rails, carpet on the stairs were in need of replacement. The doors to all of the rooms all looked as I'd someone had kicked on them and hadn't had a coat of paint since it was built! The final straw was when we reached our room and walked by the room next to ours and the door was propped open and the window open. It was quite obvious that the guy was living there. We opened our door and went to look at the room. The bathroom floor had dried urine on it and hadn't been cleaned in forever!! We turned around and went back to the desk to get our money back! Don't even stop here! We didn't feel safe and I plan to report this property to Choice Hotels. They should not get to use their name!

  • Stayed July 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ARteacher1958 about Quality Inn & Suites Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hurst, Texas
1 review
“Employees keep childs googles”
3 of 5 stars Reviewed 31 May 2011

This past weekend (Memorial Day) we stayed at this hotel, it was very clean, the breakfast was good, and only have one serious complaint worth mentioning.
(My main issue!) They lock the pool at 10pm and my daughter (8) left her googles on the table, she went in the office to inform them that she left them there and they promised her they would get them first thing in the morning for her. I wake up the next morning at 7:30 and there are the googles and the pool cleaner; 20 minutes later he and the googles are gone. I go to the front desk several times and no googles. The next morning I ask the pool cleaner if he had seen them and he said he did and put them in the office. NO GOOGLES TO BE FOUND! The front desk either kept the googles or threw them away!
I realize it sounds silly but I am a single mom of three small children and $10 spent on googles is alot of money for us.

Room Tip: If you come back to your room after 12pm, just go
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  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MomPodsky about Quality Inn & Suites Amarillo
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Additional Information about Quality Inn & Suites Amarillo

  • Quality Inn Amarillo
  • Quality Inn Hotel Amarillo
  • Amarillo Quality Inn
Address: 6800 I-40 West Service Road, Amarillo, TX 79106
Price range (per night):* INR4,613 - 6,003

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