In contrast to some of the other reviews, we found this place mostly exceeded expectations.
Pluses:
-Free hot breakfast: eggs, sausage, biscuits & gravy, cereal. Granted the eggs & sausage were the microwavable kind, but it was still a pleasant surprise. Not many motels in this price range offer a hot breakfast.
-Nice spacious lobby is a change from most motels and gives more of a 'hotel' feel. We enjoyed not having to sit directly in front of the front desk to have coffee as you do in many other motels.
-Nearby Gold's gym access is included. I didn't make use of it this time, but definitely would if I didn't have to get on the road right away.
-Rooms were a good size.
-Paint & carpet in the room looked relatively recent.
-Cleanliness seemed okay.
Minuses:
-Room (furnishings, fixtures) was a bit dated.
-Pillows need replacement.
-WiFi was not working when we stayed. Fortunately I brought my own mobile internet.
-They ran out of biscuits for breakfast. Front desk staff apologised for this.
Only negative experience I had with staff was when I asked the front desk person if they could turn the TV down while we ate breakfast. I was quite taken aback when she refused, saying it had to stay on and at that level. No one was watching the television so there was no reason not to turn the volume down at least while we were there having breakfast. I know that some places feel that guests demand that TV be blaring in the background, but why not comply with a reasonable request from a guest? (Btw. I noted this incident in the Travelodge online survey that I filled out.)
This motel, like many others in the lower price range often suffer from various problems and imperfections, but I thought this was slightly better than many other places I've been in this price category.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 November 2011
Dear PeterPiper1-
Thank you very much for taking the time and give us feedback about our property and our services. Please be assured that your comments are very well received and will be used in coaching our employee teams. Perhaps you will notice a difference next time you are with us. Thank you again for your feedback and look forward to serving you again.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC