Handy location when passing through Amarillo let down by miserable front of house team.

My wife and I stayed here at the end of September, 2011 on our way through Amarillo on our way to the Albuquerque Balloon Festival, Santa Fe and Taos. We were only passing thru on our drive west and weren't looking for more than a clean room with a comfortable bed, but we received much more. The room was Very nice as well as clean, quiet, with a very comfortable bed. All of the hotel staff was friendly, helpful and professional, and the complimentary breakfast was the best breakfast of this type (complimentary) I have experienced anywhere.

This appears to be an older Holiday Inn. Some areas seem to have had some updating and other areas seem very tired. The room was standard size for a Holiday Inn, King size bed with a night stand on each side of the bed, sofa sleeper, desk with chair (that sat too low for the desk height), the tall cabinet with three drawers and the insert where an old tube TV sat. There was a narrow patio outside the slider doors. We did not appreciate the HVAC unit that was uptight against the sofa sleeper. Because of that situation the air conditioner blew air right at us on the sofa and when we were in bed; rather than blowing toward the ceiling. The HVAC was noisy enough it masked the freeway and jet notice. There was no closet with doors, just the open cut into the wall. The bathroom had the sink with a small vanity, toilet and tub/shower. Complimentary breakfast buffet was in the restaurant adjacent to the check-in counter; it was what I would consider a “standard fare” nothing special by any means. The fitness center hours are 9 am to 10 pm, the late opening hour was not acceptable and the equipment did not appear to be very new. The fitness room was off the pool and arcade/billiards area which is the atrium. The Holiday Inn Amarillo I-40 is just an OK place, but nothing special or memorable.

After experiencing some car trouble on our trip to Colorado, we stayed at this Holiday Inn in late July. The check in was smooth & the staff was super nice. Our room was on the fourth floor on the more secluded side of the hotel. The room was big, but only one chair in the room. The room & the hotel are very dated, smelled of smoke, & needs to be updated & cleaned. The free breakfast in the morning was served in the 50’s style diner. It was ok, but nothing special. I’ve had much better. This wouldn’t be my first choice in Amarillo.