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Comfort Inn & Suites – reviews, photos

2.5 of 5
2300 Soncy Road, Amarillo, TX 79121
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #10 of 67 hotels in Amarillo
4.0 of 5 stars 70 Reviews
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70 reviews from our community

    Trip type
Traveller rating
    25
    24
    11
    6
    4
Date Rating
Dallas, TX
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Noisy”
3 of 5 stars Reviewed 9 October 2011

Overall, the appearance of this hotel is nice on the inside and out. The rooms are nice, although I would say not as nice as say a Hampton or Marriot. The TV is not a big screen and the sink is fake marble instead of granite. The wireless internet worked good.

The big problem is the fact that the room can be made into a suite. It has two doors that separate it from the room next door. Sound travels through these doors almost like there wasn't anything there. I could hear the TV and any conversations going on in the room and understand every word. Needless to say, it was impossible to sleep once the neighbors got up and turned on the TV.

The other negative about this hotel is the small breakfast area. I think I counted 7 tables. All were occupied including a small coffee table by a couch in the lobby. I ended up eating breakfast somewhere else.

This is an ok hotel, but unless you are going to get up early or you get lucky and the next room is unoccupied, the noise is a deal breaker. Maybe they have some rooms that can't be made into a suite and don't have double doors. If so, this hotel may be acceptable, but you better ask before you book.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“It was ok...”
3 of 5 stars Reviewed 24 September 2011

First of all, if you plug in the address of this place into your GPS, it will lead you to (literally) the middle of nowhere. The lady at the front desk acknowledged this and said it is being worked on.
The mural in the lobby is cool, but I feel that the rooms are a bit outdated. When I was told there would be a whirlpool tub in the room, I assumed it would be in the bathroom. It was a few feet from my bed. While comical, this felt sort of weird. The pillows were these weird half sized pillows which I really didn't like. I didn't feel safe in the parking lot, it needed more lighting. Breakfast though, was awesome. There was a great selection of eggs, sausage, hashbrowns with gravy, yogurt and fruit.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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El Paso, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great place to stay!”
5 of 5 stars Reviewed 18 September 2011
1
person found this review helpful

I was pleasantly suprised at this hotel! My daughter & I travel frequently for gymanstic meets, and I have been called a hotel snob by some of the other moms because I would rather spend a little more money and have a nicer stay!
At this hotel, though, we got a great deal on our 2 queens and pull out sofa There was plenty of space for 3 moms and 3 little girls. The room and hotel were both very clean, the staff was very nice. The pool and hot tub were great. And we were excited to see that the free buffet included a great selection of hot AND cold items.
I highly recommend this hotel.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great place to stay !”
5 of 5 stars Reviewed 23 August 2011
2
people found this review helpful

My family and I stayed here for two separate nights on our way to Arlington for the Dallas Cowboys game August 10 and coming back through August 12. I called ahead and let them know that we would be arriving after midnight and the girl (sorry forgot her name) at the front desk told us that there was no problem with a late check in, that our room will be ready. When we arrived, she checked us in nice a quick and laughed with us and gave us our room keys. The rooms were exrtemely nice and the bed was sooo comfortable. I had the best nights sleep I've ever had in a long time on this bed. The morning breakfast was very good, where you get to make your own waffle ! We checked out and went to the game. On the way back through we again stayed here and had another good nights sleep in the nice comfortable bed. The location is really nice, away from from alot of the traffic and near the freeway. The staff are extremely nice and helpful, kudos to you ! I will definately stay here again !

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Douglas, WY
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Very Poor Customer service”
2 of 5 stars Reviewed 5 August 2011

We called and booked the hotel room from the road. When we arrived at the hotel they had booked our room wrong. We had someone in a wheelchair traveling with us so we needed a room with two queens and a pull-out couch. We were given a room with two doubles. I asked the front desk to change our reservation and I was told no and that I would just have to pay for a second room. I asked for some sort of discount since they booked our room wrong in the first place and she snorted and told me I was lucky to get a $5 discount for the other room.

Stayed August 2011, travelled with friends
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Additional Information about Comfort Inn & Suites

  • Comfort Inn Amarillo
  • Amarillo Comfort Inn
Address: 2300 Soncy Road, Amarillo, TX 79121
Price range (per night):* INR4,280 - 6,281

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