This hotel was HORRIBLE! I stayed here for one night with my small children in supposedly a "non-smoking" room. The room reeked of cigarette smoke. I asked to be switched to a non-smoking room. The girl at the front desk said they were full and that it was a non-smoking room. You could smell the smoke upon entering the door, there was no way it was a non-smoking room. She gave me some room deodorizer which helped with the smell in the room, but did not remove the smell from the towels and bedding. My children, who have asthma, had to sleep in sheets that smelled so bad, you couldn't even put your face on them. If it hadn't been 11 pm when we arrived from a very long drive, we would have left and found a room elsewhere. The bed was like sleeping on a rock and the furniture is old and dingy. But seriously, I could have handled the old and dingy furniture but the cigarette smell made it unbearable. I will never stay at this hotel chain again! Non-smokers do not want to be in a smoking room. Way overpaid for that hotel stay. Never again!
- Extended Stay Amarillo
- Extended Stay America Amarillo
- Amarillo Extended Stay
