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Kiva Hotel Amarillo – reviews, photos

2.0 of 5
2501 IH-40 E, N. Frontage Rd, Amarillo, TX 79104
Hotel amenities
Kiva Hotel Amarillo
Kiva Hotel Amarillo
Kiva Hotel Amarillo
Kiva Hotel Amarillo
Kiva Hotel Amarillo
Kiva Hotel Amarillo
Ranked #55 of 67 hotels in Amarillo
2.0 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    4
    9
    7
    6
    58
Date Rating
Norman, ok
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“The worst hotel ever!”
1 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Rude staff, worn out carpets, smells like smoke, bad breakfast buffet, murky pool, awful bathroom, dirty linens, moldy walls, the list goes on and on. There should be a zero star option. By FAR the worst hotel I have ever visited. They should have paid me to stay there.
Beware! I even called the Health Department and the Chamber of Commerce about this dump. (But that calling the Kiva a dump would be an upgrade.) I would't go here if I were a crack addict comtemplating suicide. It's THAT bad!

Room Tip: Buy a tent and stay in the parking lot.
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  • Stayed December 2011, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Springfield, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“One Of The Worst”
1 of 5 stars Reviewed 30 November 2011

This was one of the worst hotels we have ever stayed in. The sheets and bedspread were badly stained. The bathroom tub/shower was so slippery, we could barely stand. There was a bar on the side of the shower wall that had been attached at the top and bottom but the bottom attachment was completely separated from the wall making it extremely unsafe. The shower head hung straight down so that we could not have taken a decent shower if everything else had been fine. Electrical outlets didn't work, curtains covering one door were hanging down, the blinds on the door that goes to the street were so bent and battered, anybody could look into the room. The ice machine didn't work, the water fountain didn't work. This place was terrible, stay away! Take a look at my photos!

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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16 helpful votes 16 helpful votes
“Not a lot you can say”
1 of 5 stars Reviewed 30 October 2011

We only stayed here because of the bar and dancing.Had a fun night in the bar but a nightmare in the room.
There was a leak through the roof which meant we had to change rooms at midnight. The room it's self was terrible. Grimy, old, decaying, need I go on? It really is a shame as it was obviously a nice hotel at sometime. Go to the Comfort Suites down the road and walk to the bar. WISH we had.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Ladybug919 about Kiva Hotel Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“Worst Hotel I have EVER stayed at”
1 of 5 stars Reviewed 8 September 2011

I need to start out with a postive note. This hotel has great potential to turn itself around. I do like the Atrium and the french doors that enter into your room. Ok, here is the rest because thats the only nice thing I had to say.

I stayed in this hotel for 3 restless nights. Every night the police department was there taking someone away. It's like staying in a section 8 housing development. I was met on several occassions from "hotel guests" if I wanted to buy drugs. I did NOT feel safe in this hotel at all.

I want to mention now about the cock roaches. I found 2 in my room. They are very large roaches too. ( I guess things are bigger in Texas). Also when I was having breakfast in the atrium, there was another roach just minding his own business walking across the breakfast area.

Lets just say, I will NEVER stay in this hotel again. It's not safe, not healthy and for sure theres no comfort.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask libertymatt75 about Kiva Hotel Amarillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Stay somewhere else!!”
1 of 5 stars Reviewed 9 July 2011

Run down.curtains hanging down, don't open or close properly. Door handle broke. Bathroom door broken. No fridge in room. Witnessed maintenance. Worker littering inside building even when he saw guests around..elevator only working on one side. Ice machine only on 3 rd floor. We paid $69. Room so not worth that.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Kiva Hotel Amarillo

  • Amarillo Kiva Hotel
Address: 2501 IH-40 E, N. Frontage Rd, Amarillo, TX 79104
Price range (per night):* INR3,446 - 3,502

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