We just returned from a short stay at the Comfort Inn on Landmark Blvd. in Addison, Texas. This was our first stay at this property, although we had stayed at other CI's previously. We chose this property based on the chain's reputation, the hotel's proximity to our plans, its pet-friendly policy, and its exceptional rates for that area!

When I called the property to ask a few more questions about its pet policies, I was assisted by a very friendly and helpful desk agent.

Upon check-in, we noticed that the lobby and common areas were neat and clean. Our request for a room with good outside access was granted easily. We had a corner room with 2 windows. The windows had sturdy locks, but one glass pane was cracked and the outside screen pushed out a bit in the corner.

For those staying with pets, there's ample grass around the property with a trash can outside the front door area. There are also sidewalks that make taking the dog for a walk a bit easier.

The hotel is located about a block off a stretch of road with a plethora of restaurants and shops, several within easy walking distance of the hotel. There are some business/office complexes nearby.

Our room was clean and orderly with no hint of any unusual odors. It appeared as if it had been recently painted and the carpet was in good condition. A bathrom towel rack repair was not done well, but otherwise the bathroom was in good condition. The room had a microwave and larger-than-compact refrigerator. The microwave turntable appeared to be a replacement that didn't quite sit properly, resulting in the turntable turning only intermittently. Still, it did the job.

Overall, the property is modest. Room decor is in good condition, but not super-upscale, which is just fine by me. There are a few signs of repairs needed on the property (spa was drained, doormats near back doors should be replaced, outdoor sprinkler valve covers are broken or askew, etc.), but there's nothing to suggest that these items won't be taken care of in the near future.

During our stay, the parking lot was never very full and there were a few times one could enter the lobby on the way to our room and never see a hotel employee, not even at the front desk.

Our schedule brought us back to the hotel in the wee morning hours. The back doors open only with room keys and the front door is locked. Access to the lobby is gained by entering the lighted front vestibule and showing a night attendant a room key. This security is appreciated but we never saw anything that gave us cause to question the surroundings.

Those that might be sensitive to noise should note that low-flying planes from a nearby airport begin to fly about 7 AM, give or take. I wasn't awakened by them, but was aware of them when I was outside.

For a great value on a good room in this area of Dallas, I'd recommend this property and would stay there again.

We booked the room for 4/19-4/20 for the room with the hot tub for 2 persons and come to find out they only have one room
with the hot tub and when we got here for a room reserved for 2 people we ended up with a room with a one person whirlpool.Undoubtedly they dont have enough since to know the difference in a 1 person whirlpool and a 2 person hot tub.I would recommend my yorkied staying here much less a person

It is my second stay at this hotel; previous one was Sept 2007.
I liked both stays; I found all OK in this hotel and a very good value for my money.

In both stays, staff was friendly and efficient; hotel is very calm and well located with lots of restaurants and bars around, and it is within reasonable driving distance of Central dallas.

room was always large and clean, with all equipment operating OK (air cond, fridge, wireless internet).

I have only positive comments to make about this hotel and its staff, and I will definitely stay there the next time I come to Dallas.

My husband and I arrived at the hotel around 7:30 p.m. to check in. We were rudely told to have a seat in the lobby and wait 20 minutes before we could check in - with no explanation. We left to eat dinner and returned around 11 p.m. At that time, we were given the keys to a room that was already occupied! When we finally got into a room of our own, it had all of the coffee/tea fixings, but no coffee maker. It also did not have an alarm clock, and the remote did not work (it was not a battery issue). The continental breakfast the next morning had frozen butter, a hot waffle iron but no waffle mix, and a microwave that just kept running. It was definintely our worst hotel experience ever!