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Nashville Hotel at The Crossings – reviews, photos

201 Crossings Place, Antioch, TN 37013
Hotel amenities
Nashville Hotel at The Crossings
Ranked #6 of 9 hotels in Antioch
2.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    2
    7
    6
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Date Rating
Raleigh, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Old Property in Bad Location”
2 of 5 stars Reviewed 6 December 2011

This place was pretty run down and I am surprised to see so many positive reviews for it. Room assignment was wrong, had me in a smoking room, but they corrected that. Elevator had the most intolerable smell, something between garbage and dirty socks. Rooms are very dated with old tube TV's. AC/Heat in room was loud and the thermostat was not that accurate. Hotel is in need of a remodel in a bad way.

Not much to choose from as far as restaurants in the immediate area so you will likely be stuck with pizza delivery.

It is pet friendly which is hard to find in Nashville area but I will not be returning.

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask James B about Nashville Hotel at The Crossings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Top Contributor
90 reviews 90 reviews
Reviews in 48 cities Reviews in 48 cities
85 helpful votes 85 helpful votes
“Good find and good value, ok place to sleep. TRAIN???”
3 of 5 stars Reviewed 11 November 2011

This place was a decent price for what it was. I never understood why you still have Holiday Inns where you pay for breakfast. But alas, we stayed here for one night. Rooms were large and dated but it was clean. That's a good thing!

HOWEVER: Be warned that a train does roll right by the hotel and you can hear that bad boy coming a mile away. Yikes...

You are near a Wendy's and a gas station for a quick bite to eat so that helps.

Room Tip: Stay as far away from the back of the hotel as possible. You can hear that train a comin'
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mtsublueraider about Nashville Hotel at The Crossings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
“Great place to stay for a really good rate”
4 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

This is a great place to stay for the money. The location is right off of I-24 and is easy to get to many points of interest in the Nashville area. The rooms are clean and nice. Nothing modern, but certainly not out dated and old. The staff was friendly. The grounds are well lit and the exterior is up dated and nice. The rooms are well appointed and actually roomy. Our King room had a sofa, desk, furniture for clothes, telivision and a seperate table to eat. Good closet space and a nice clean bathroom.

I will stay here again as I travel to Nashville a couple of times a year.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sirhcro67 about Nashville Hotel at The Crossings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
1 review
1 helpful vote 1 helpful vote
“Won't go back to this hotel”
2 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

Laundry list of problems. While most staff were pleasant, they were also mostly clueless. Pet-friendly, and policy/fee was very liberal, and fair. Room seemed clean enough, but electrical outlets not working, NO room-darkening curtains (for "show" only - did not move together across window!), and smelled a bit old/musty. Many mistakes with rate quotes, "forgetting" to waive fees they "forgot" to tell us about, and the worst issue...they did three separate transactions (holds) on funds with my debit card, which totaled the amount we owed them.. Upon check-out, they ran my card number (fourth time) for the ENTIRE amount, instead of batching the three previous transactions separately for payment, rendering us with a $150 "hold" still on the account, which we discovered after our return home. Hotel manager refused to entertain the notion that this was a major screw-up, and lectured me on how debit cards "work", maintaining that the hotel didn't cause any problem. Called my CC company, and they educated me on what had occurred, and confirmed that the hotel had caused the "hold" amounts to further debit from my available balance due to improper handling of the transactions (should not have run the transaction for the entire amount upon check-out). Tried to again s/w hotel manager - he refused to listen to the bank/cc info I had received, and invited me to call "1-800-Holiday" if I had a problem. He refused to disclose information about who owns this property, and basically hung up our phone call. Filed a complaint with Holiday Inn (corporate), but BEWARE: If you have any issues with your stay related to billing, corporate CANNOT help you! The franchised properties can be fined for infractions (unclean rooms, safety issues, bad/wrong info), BUT, they cannot force resolution/compliance about billing matters. And the GM can "hide out", and HI cannot disclose the ownership of these hotels. They caused major issues for me, and I am still waiting for some of the "holds" on my account to credit back to my balance! They got their $187, though, and held up funds I didn't owe them! On a "better" note - Doris in the restaurant is almost worth the stay herself! Rest of staff are "corporate puppets", and don't have the training, maturity, or leadership support (idiot manager) to be good CS people. Pet-friendly - but NO ONE had any info on local pet services, activities, etc...NO INFO! And for roughly $80-$90/night, only a good "value" if you have pets with you, and they don't make multiple mistakes that ruin your finances, and your faith in humanity. Had they looked into what occurred, apologized, and offered to make some type of amends, we may have gone back with the dogs sometime. We will likely pay more elsewhere in Nashville at other pet-friendly hotels - it's hard to find them, and find reasonable fees/policies. But there is no way I would walk through those doors ever again!

Room Tip: We did hear a train on 9.11.11, about NOON. Some reviewers say they heard trains constantly - we di...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask indieandlucy about Nashville Hotel at The Crossings
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Corning, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good place to stay, not easy to get to.”
3 of 5 stars Reviewed 27 July 2011
1
person found this review helpful

The hotel is nestled near the highway on some one way ramps. easy to get to coming from I-24W, but not I-24E. Getting out to go on the highway you have to backtrack around a few blocks to get on the one-way street. Not a deal breaker, but annoying nonetheless. There's just barely enough parking, so if you get there later at night, be prepared to do some schlepping. Otherwise, the staff is great and the rooms were comfortable, the location really is the biggest drawback.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Nashville Hotel at The Crossings

  • Holiday Inn Antioch
  • Antioch Holiday Inn
  • Holiday Inn Nashville
Address: 201 Crossings Place, Antioch, TN 37013
Price range (per night):* INR4,446 - 4,724

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Nashville Hotel at The Crossings
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