I had stayed across the street the previous week at the Hilton Garden Inn and having seen the Knights Inn Suites property from the road, I booked online based primarily on the rate offered on the Knights Inn website. Total with tax was $71.00
Although the property looked decent from the outside, inside the place was a dump. Upon arrival, I noticed the parking lot was full. After parking, I walked to the office and in the parking lot were empty Cognac bottles, empty condom boxes, and other trash. The lobby counter was dirty, the breakfast room and lobby was in need of a good cleaning and fresh paint. Upon arriving in my room, the rug had rips in it, the decor was old and marred, and the room smelled a bit stale. The only positive was the linens and towels were clean.
After a brief nap, my daughter went to use the shower and the drain was stuck in the closed position. I decided at that time that we could not stay there and asked the woman at the desk to check me out. She was polite and charged me $35.00 for the 3 hour stay.
If I was in a position of leadership in the Wyndham organization, I would not allow the Knights Inn Allentown to book any more guests until such time the hotel was completely renovated and cleaned. They should be ashamed to have guests stay there.
Personally, I will never stay in a Knights Inn again and would be cautious before booking a room in any property offered under the Wyndham brand.
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