My family and I (5 people in total) made a reservation to this dump for one night. When we got there we needed to wait to check in. The front desk was rude and very unprofessional. We moved into our room and at first glance it looked okay. About 1/2 hour into our stay we noticed the filth, the rug was so dirty we could not walk barefoot, the tv, fridge and lights did not work and the bed was broken. We switched rooms and suggested we should get our roll away bed for free for our inconvenience. We requested to see the manager and he refused to speak to us. The second room was worse than the first...it was filthy, the rug was gross, the toilet had a ring around it and the tub was disgusting. the wallpaper was shredded the vent in the bathroom had no cover and there were bugs on the ceiling. We requested a refund so we can go elsewhere and we were told "we do not give refunds". WE STARTED TO NOTICE THAT OTHER "GUESTS" WERE NOT IN FACT GUESTS BUT RESIDENTS. THIS IS A STATE SUBSIDIZED RESIDENTIAL MOTEL. The residents were bbqing outside of their rooms and the caliber of residents were very unpleasant. The staff was full of unprofessional, young kids with no sense of work ethic. Our roll away bed was delivered without a pillow and blanket, when we called the front desk to request one we were told their runner left for the day and there was nothing they could do to get us one, so we ended up paying for a bed we could not use. It took about 10 hours to get an iron and that was after 10 calls to the front desk. THIS PLACE SHOULD NOT BE ALLOWED TO RESERVE ROOMS TO THE PUBLIC ESPECIALLY WITH YOUNG CHILDREN BECAUSE THEY HAVE RESIDENTS LIVING THERE. WHY WOULD SOMEONE WANT TO PAY TO SLEEP THERE WHEN THE GOVERNMENT IS PAYING TO HOUSE PEOPLE THERE. DO NOT, I REPEAT DO NOT STAY AT THIS LOCATION...IT WILL BE THE WORST EXPERIENCE OF YOUR LIFE.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC