We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn Express Albany

Holiday Inn Express Albany – reviews, photos

2.5 of 5
105 Opal Court NE, Albany, OR 97321
Hotel amenities
Special offer
Save up to 20% -Book Early
Holiday Inn Express Albany
Holiday Inn Express Albany
Holiday Inn Express Albany
Holiday Inn Express Albany
Holiday Inn Express Albany
Holiday Inn Express Albany
Ranked #2 of 10 hotels in Albany
4.5 of 5 stars 64 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

64 reviews from our community

    Trip type
Traveller rating
    33
    21
    8
    0
    2
Date Rating
Idaho
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Clean, great customer service, poor beds, new beds coming”
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Nice clean hotel. Only downfall, the beds are old and uncomfortable. We cut our stay short because of the bed. We made mention of it to the desk clerk and was told they are in the process of getting new beds. Highly recommend this hotel once the new beds arrive. Great customer service, friendly staff. Convenient location near the freeway. Yummy breakfast. We will stay again once the new beds arrive.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask wildhares about Holiday Inn Express Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
30 December 2011
Dear Guest, thank you very much for writing to us about your stay every detail in a statement will help us as a hotel and a team grow through new ideas and how to improve on the old ones! We are happy to hear that you enjoyed our customer service abilities and our hotel, enough to return once our new beds are in place! As the staff might have mentioned to you, we will be receiving new mattresses very shortly, and we will be happy to provide you with the utmost comfort during your stay. If you have any questions or concerns please feel free to contact us at anytime and we would be more that willing to accomodate you and your family!

Sincerely,

Christina Lammert
Holiday Inn Express & Suites
Albany, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Average , poor Internet good shower”
3 of 5 stars Reviewed 24 December 2011

Poor Internet but nice shower. We only stay one night on our road trip from Vancouver canada to San Francisco.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Tommyyam about Holiday Inn Express Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
30 December 2011
Dear Guest, first of all we would like to mention that we are sorry to hear that you had some complications during your stay with us. Our internet service provider had some server issues that were fixed immediately during the time of your stay, we are devoted to giving our undivided attention to any issue that may arise for our guests. When it is with the internet connection we will do everything we can as guest service agents and managers to fix the problem as soon as possible! We truly hope that if you are traveling through this area that you would prefer to stop and stay at our hotel, and we promise to make your visit with us a hotel that you will want stay at again and again!

Sincerely,
Christina Lammert
Holiday Inn Express & Suites
Albany, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Decent stay, pet friendly, horrible beds”
3 of 5 stars Reviewed 13 December 2011

Pros: convenient location hear the highway, pet friendly without feeling like you're in a gross room reserved just for people with pets (they seem to keep them to the same quality as regular rooms), free breakfast

Cons: beds totally uncomfortable, way too soft and felt cheap. Not sure why they had these mattresses since the other Holiday Inn Express we stayed at in Center Point Medford had amazing beds, as did the Holiday Inn Yakima. Because of this, we did not have a good night's sleep. This hotel seemed a bit more run down than the other two I mentioned but still decent. Staff was friendly.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask travelnut75 about Holiday Inn Express Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
16 December 2011
Dear Guest, first of all we would like to mention how very sorry we are that your stay did not meet the high expectations you have had at so many other hotels. We are always improving and growing as a team and as a hotel, with our many upgrades such as the 37" HD TV's, our Express Start Breakfast with a different variety of choices every day, and we are one of the few Albany, Oregon hotels with a 100% pet friendly stay! At the moment we are purchasing new mattresses for our guest rooms and are proud to announce they are top quality and arriving very soon! We would love to have you stay with us again and experience all that our hotel has to offer, if there is anything that we could do for you please do not hesitate to give us a call and we would be more than willing to help!

Sincerely,

Christina Lammert
Holiday Inn Express & Suites
Albany, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yreka, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place and great people.”
5 of 5 stars Reviewed 30 November 2011

I am very pleased to say that I had a great stay here. We were traveling home from Seattle and stoped in and the front desk lady was welcoming. I think her name was Rachel. The room and the hotel were very clean and Breakfast was great. When we checked out Christina was wonderful. If you are traveling through and need to stay in Albany I suggest the Holiday Inn Express. We will stay again when we go back to visit our Family. Thank you ladies keep up the good work.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hsqueen about Holiday Inn Express Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
2 December 2011
Dear Guest, we are so pleased to hear that you enjoyed your stay with us at the Holiday Inn Express & Suites! Our employees and management love to treat our guests like family and show that they care in many ways. We have updated and learned new ways to improve and to make our guests happy with every step of the way, so thank you again for the great review and hope to see you again soon!

Sincerely,

Christina Lammert
Holiday Inn Express & Suites
Albany, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Home base away from home”
4 of 5 stars Reviewed 8 November 2011

We stayed here for a wekend visit with family in Albany. It was a Beaver football home game so the place was full, but there were no problems. It's a realtively new property: Clean, comfortable and everything you would expect from HIEX. Breakfast was hot and plentiful as advertised, wireless internet and business center were available and working, nice fitness center and heated pool. Staff was super friendly and appropriately dressed for the OSU game. Overall a pleasant experience.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jlindq about Holiday Inn Express Albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lammert, Guest Relations Manager at Holiday Inn Express Albany, responded to this review
24 November 2011
Dear Guest, we would like to thank you for the wonderful comment about our hotel. We always strive to represent our hotel as best as we possibly can, along with our hot breakfast, new TV's and the dedication from our employees to the community!

Sincerely,

Christina Lammert
Holiday Inn Express & Suites
Albany, Oregon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Express Albany also viewed

Comfort Suites
4.5 of 5 stars 54 Reviews
Albany, OR
Show Prices ABS:HotelCheckRates-d102082?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Phoenix Inn Suites Albany
4 of 5 stars 27 Reviews
Albany, OR
Show Prices ABS:HotelCheckRates-d239896?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Super 8 Albany
4 of 5 stars 39 Reviews
Albany, OR
Show Prices ABS:HotelCheckRates-d74872?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 10 hotels in Albany, ranked by popularity »

Been to Holiday Inn Express Albany? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Albany

  • Holiday Inn Albany
  • Albany Holiday Inn
Address: 105 Opal Court NE, Albany, OR 97321
Price range (per night):* INR6,336 - 15,173

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Albany, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Albany
Show the lowest price for this hotel (from our partners)
Show Prices