In all fairness this was a nice hotel BUT if you are a Marriott Platinum Member, don't expect to be treated like it.
The on duty manager and staff have NO customer relations abilities. I had a reservation, using 2 earned E-certificates, where there would be NO charges other than incidentals, and they would not allow my colleague to check in early because they needed a credit card or a copy of the credit card.
i have a 5 year history with Marriott and have never ran into this type of robotic stubborness.
This was a FREE room and I had also called and spoke to the manager personally with NO luck whatsoever.
The breakfast sausage patties tasted like liver but the omelettes were good, There was No sliced bread available for sandwiches. The coffee was good and the breakfast bar was clean and well stocked.
The hot tub and pool were indoors and working very well. The fitness center was small but adequate.
The TV was good but the remote they have substituted is the worst with no available on-screen tv guide. Channel 19 not available. The guide was in the hotel book.
Food delivery was practically non-existent unless you wanted a Papa johns Pizza. That's it! One pizza place.
i would stay here again if I absolutely had to but would really try to push on another half hour south or an hour north until I made it to a real town with real common sense people.
