Ick...This place is a joke from the check in....the staff are the only asset this place has...the rooms are outdated, beds are worn and not updated, tv's are old and loosing color, and CRICKETS yes crickets...We had crickets when we pulled the sheets back..dead crickets in the corners of the rooms...and oh lord woke up in the moring and there was 10 or 15 in my room. I brought a present back to my family after my business trip....opened my suitcase and my son found 2 crickets...Then to top off the morning I went to check out they couldnt check me out..because the computer crashed..they thought a cricket got in and fried it...uggh...to top that off because they couldnt check out I finaly had to call the credit card company to release the hold they put on my card for 500.00 bucks for one night...good god you would have thought it was the major presidental suiet at that. ...needless to say we have advised our corp travel agent to not send people here every.. and to bad we send 6-9 people a week to altus for 5 days at a pop...
- Altus Best Western
