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BEST WESTERN Altus – reviews, photos

2804 North Main Street, Altus, OK 73521
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BEST WESTERN Altus
BEST WESTERN Altus
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BEST WESTERN Altus
BEST WESTERN Altus
BEST WESTERN Altus
Ranked #4 of 6 hotels in Altus
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
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Date Rating
Bartlesville, Oklahoma
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Great for the price”
4 of 5 stars Reviewed 15 January 2012

My husband and I stayed at the Best Western of Altus on a Friday night. The woman who checked us in (and I think the one I talked to on the phone when making my reservation) was very friendly. When we checked in we were given coupons for free beers or sodas in the hotel's bar (didn't use them, though). The room was clean and the bed and pillows comfortable. The ceiling tiles in the bathroom had small water stains on them, but overall things were good in our room. The hot breakfast in the morning was the pretty standard fare you find at many hotels these days. I needed to print some documents in the morning before a meeting. The printer in the lobby was having trouble but the morning staff was great about helping me get the job done. Overall, this was a very nice stay: nice quiet room, very friendly and helpful staff and a suprisingly low price (we had a AAA discount, but even before the discount the price was very reasonable.)

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VIMTraveler about BEST WESTERN Altus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review
21 January 2012
Thank you for your recent stay and for taking the time to write and post your review. I'm glad you were happy with your decision to stay with us, and with the service you experienced here. I hope you will be our guest again the next time you are looking for a good value and enjoyable stay here is Altus.
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Ada, Oklahoma
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great Stay”
4 of 5 stars Reviewed 31 October 2011

I had a wonderful experience at this Best Western. No, the room was not fancy, a little outdated, but it was clean, very clean. I had a very spacious King room that had an easy chair with ottomon. I was on the ground floor and am not sure if the room above me was occupied or not because I did not hear any noise at all from above. The front desk person was very nice when I called for my reservation and when I checked in. I had my little dog with me and there was not an extra charge for her. I have paid $25 for a pet at other places. I did use the hot tub, it was very clean and the perfect temp.
I look forward to my next trip to Altus so I can stay here again.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nanamol about BEST WESTERN Altus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review
4 November 2011
Thanks for posting your wonderful review! I'm glad you were happy with the accommodations and service we provide, and look forward to welcoming you back the next time you are in Altus.
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Guthrie
1 review
“We were nervous reading the reviews, but surprised when we arrived”
5 of 5 stars Reviewed 25 July 2011

We read the reviews and were a bit nervous before we arrived. When we finally made our way into Altus to check in, there was a mix up on our room. Instead of a first floor double, they had us on the second floor. We were cool with the new arrangement because we understand that things happen during the booking process, but the manager stepped in and offered us two single rooms to make up the difference. We declined because we felt the offer was too generous for us to accept. We were happy to work with the staff who did find us a first floor single at a reduced rate. That was more than satisfactory for us.

The room was a pet room, which was what we needed since we travel with our dogs. Sure, it wasn't remodeled yesterday, but the room was still very comfortable and very clean. Even the bed was comfortable, which surprised us because motels don't usually have the best beds in the world. Internet was absolutely not a problem and breakfast was very good in the morning. The motel also gives guests a coupon for either a free beer or soda each night they check in.

We found no evidence of pests. The pool was very nice, especially after a day in the hot sun. The on site bar was clean, well lit, and friendly. The staff were very warm and exceptionally friendly. The motel also participates in a voluntary program where guests can opt to reuse their towels and linens to save on washing, which we thought was a very good program considering how much water and energy motels spend cleaning linens. We were very satisfied guests and will return to this motel.

Room Tip: Call the motel directly. The staff were very helpful when we asked about business rates and motor c...
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JustPassinByGuthrie about BEST WESTERN Altus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review
27 July 2011
Thank you very much for taking the time to write and post your review of our hotel. I’m very happy to hear that you were satisfied with the service, accommodations and amenities that we provide. We want to exceed our guests’ expectations and we really appreciate the feedback. Please let us know when you will be back in our area, so we can thank you in person.
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Austin, Texas
1 review
“Hair in the bed.”
4 of 5 stars Reviewed 2 July 2011

Besides the discovery of atleast 8 long hairs in the bed, which pretty much told us that they didn't change the sheets, our stay was great!
When we called in to have our sheets changed, housekeeping was there in 3 minutes. The front desk staff were very personable and the bartenders in the cocktail lounge did a super job, even while getting slammed with about 50 customers. I know that's not a situation that they face very often. While I was not part of that party, I was served with promptness. I would definately go there again.

Room Tip: Change the sheets after EVERY guest!
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  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Goodgaudrey about BEST WESTERN Altus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review
4 July 2011
Thank you for your business and understanding. I am truly sorry you found hair on your sheets – I will use your report to emphasize the importance of everyone doing their best job, correctly and completely, every time. It is our standard to change the sheets after every check out and I apologize that your room was missed. Thank you, too, for acknowledging the good service you received from our team, as this recognition means a great deal to us. We look forward to serving you again the next time you are in Altus.
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1 review
“So-so”
3 of 5 stars Reviewed 22 November 2010

Well the room smelled like smoke, not overwhelming but still nasty. Tv was lcd and got 30 good channels which is a plus. Not sure if all guests get this but I got two free drinks every night I stayed; at the on site bar. The two free beers make up for the outdated interior of the hotel room.

  • Stayed November 2010
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask texasSideburns about BEST WESTERN Altus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at BEST WESTERN Altus, responded to this review
30 November 2010
Thank you for your comments about our hotel. We are sorry the room smelled of smoke – not everyone honors the ‘Please Do Not Smoke In This Room’ signs, and we work very hard to keep all our rooms fresh and clean - we did not meet our standards in your case. We appreciate the feedback so we can work to make a nicer hotel that is up to date and comfortable. Our guest reception, with complimentary beverages and snacks, is popular with many guests, and provides a comfortable atmosphere to meet and greet fellow travelers. We hope you will chose to stay with us again the next time you are in Altus..
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Additional Information about BEST WESTERN Altus

  • Altus Best Western
Address: 2804 North Main Street, Altus, OK 73521
Price range (per night):* INR2,946 - 3,835

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